Alejandra Mejia
Halethorpe,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Compassionate professional with several years of experience in settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Global Refuge
Baltimore, MD
11.2024 - Current
- Provide support to meet identified needs including housing, school enrollment, referral to healthcare, social services, benefits enrollment, and employment, as applicable
- Counsel clients on available resources within the community that could help meet their needs
- Assessed clients' needs, developed service plans and monitored progress towards goals
- Monitored client progress through regular follow-up contacts
- Conduct home visits in accordance with program requirements
- Provide interpretation and translation services to program participants, as well as transportation and accompaniment to appointments as required
- Ensure that newly arriving refugees, other ORR-eligible populations, and/or asylum seekers are being served in a linguistically and culturally appropriate manner
- Participate in performance-related goal-setting and achievement to meet personal and organizational objectives and goals
- Other duties, as assigned
Youth Care Professional/Intake Specialist
Everstand (Board Of Child Care) Caminos
Baltimore, MD
11.2023 - 09.2024
- Conduct initial assessments of the needs of immigrants and refugees and develop personalized action plans
- Consistently implements each resident's treatment plan and completes documentation as required
- Ensures that each resident's health needs are identified and met within the specified time frame
- Adhered to ORR (Office Of Refugee Resettlement) policies
- Actively encourages and reinforces resident's participation in maintaining established standards of cleanliness and orderliness in their living unit and the surrounding campus
- Participates in the development of unit activities, recreation activities, and spiritual life awareness while providing direct supervision as required
- Demonstrates the ability to receive, transmit, store and retrieve information as evidenced through written and verbal communication
- Adhered to HIPAA regulations regarding confidentiality of client information
Quality Assurance Auditor
CINTAS
Newburgh, United States
09.2020 - 06.2023
- Take end-to-end ownership to collaborate with Operation partners to ensure identified issues are addressed and improvement has been sustained Inspecting, testing, or measuring materials or products being produced
- Removing all products and materials that fail to meet specifications
- Monitoring the use of equipment to ensure it is safe and discard any that do not meet requirements
- Collecting and compiling statistical quality data
- Highlighted compliance issues for management team
Church Refugees Volunteer
Church Fuente De Vida
Newburgh, United States
03.2018 - 11.2022
- Worked closely with Hispanics immigrants to assist them in establishing their stay in the U.S
- And finding a home
- Advised clients on their eligibility for various immigration programs
- Attended conferences and seminars related to refugee rights and advocacy efforts
- Educated clients about their rights under U.S law regarding employment opportunities, housing options, healthcare access
- Created materials such as flyers and brochures to educate the public on refugee resettlement issues
Lead Production Associate
CINTAS
Newburgh, United States
08.2017 - 09.2020
- Scan, Inspect and process products
- Collect all reports of equipment failure and malfunction
- Track time spent on assignments each day for productivity reporting
- Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor
- Trained, mentored and inspired 10 line workers in safe operation of assembly line equipment and mastered and modeled diverse production operations to support team
- Identified and supported continuous improvement efforts with supervisor
- Helped achieve team goals by rotating production lines and daily duties to meet demand
Education
Some College (No Degree) - Psychology
UNAH
Honduras07.2016
Diploma -
DIGITAL HARBOR HIGH SCHOOL
Baltimore, MD06.2016
Skills
- Empathy
- Cultural sensitivity
- MS Word
- Excel
- Outlook
- Teamwork
- Collaboration
- Responsible
- Reliable
- Compassion
- Multitasking
- Bilingual
Certification
- CPR/AED
- RCYCP
- Mental Health First Aid
Languages
- English, Bilingual
- Spanish, Native/Bilingual
Timeline
Case Manager
Global Refuge
11.2024 - Current
Youth Care Professional/Intake Specialist
Everstand (Board Of Child Care) Caminos
11.2023 - 09.2024
Quality Assurance Auditor
CINTAS
09.2020 - 06.2023
Church Refugees Volunteer
Church Fuente De Vida
03.2018 - 11.2022
Lead Production Associate
CINTAS
08.2017 - 09.2020
Some College (No Degree) - Psychology
UNAH
Diploma -
DIGITAL HARBOR HIGH SCHOOL
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