Chelsea Ford

• Lead a team of pharmacy technicians, ensuring adherence to quality standards and operational efficiency.

• Develop schedules, assign tasks, and manage workflow to meet organizational goals.

• Recruit, train, and mentor new hires, promoting professional growth and skill development.

• Collaborate with cross-functional leadership teams to drive company initiatives.

• Address conflicts with effective communication, fostering a positive team environment.

• Organize team-building activities to strengthen alignment with the company’s mission and vision.

• Ensured timely and accurate discharge processes while maintaining high patient care standards.

• Processed prescriptions, updated patient profiles, and monitored for drug interactions or allergies.

• Resolved patient concerns and third-party insurance issues efficiently.

• Utilized Epic and Willow pharmacy systems to support operational excellence.

• Assisted pharmacists with filling and verifying prescriptions to ensure accuracy.

• Conducted inventory reconciliations, including controlled substance checks.

• Managed the destruction process for returned medications in compliance with regulations.

• Processed and dispensed narcotics, demonstrating trustworthiness and reliability.

• Operated pharmacy systems such as Script-pro, Vista, and CPRS for daily tasks.

• Supervised and trained contracted pharmacy technicians, ensuring smooth workflow transitions.

• Developed duty rosters and managed hazardous materials, including P and U waste.

• Implemented processes to enhance efficiency in inventory and medication handling.