BRIANNA BISHOP
Santa Monica,CA
Summary
Results-focused dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
3
3
years of professional experience
Work History
Stylist
Service And Supply
Santa Monica, CA
09.2021 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Worked on 14 customers daily while maintaining distinguished cleanliness and organization of work areas.
Stylist
Cristophe Salon Beverly Hills
05.2020 - 09.2020
- Monitored current trends to understand fashions and better serve customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
- Recorded notes for future reference about customer preferences and services delivered.
- Worked on 14 customers daily while maintaining distinguished cleanliness and organization of work areas
STYLIST/ RECEPTION
KIM VO SALON
Beverly Hills, CA
02.2019 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
PERSONAL ASSISTANT
Private Home
Beverly Hills, CA
12.2018 - 01.2019
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
ADMIN
INTRINSIC BUSINESS MANAGEMENT
Santa Monica, CA
08.2016 - 12.2017
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented and modeled data to assess business trends.
- Strengthened [Type] storage systems to enhance efficiency and minimize labor requirements.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Cosmetology Education
AVEDA FREDRICS INSTITUTE
08.2016
Skills
- Customer buying habits
- Cosmetology
- Customer consultation
- Relationship building and management
Timeline
Stylist
Service And Supply
09.2021 - Current
Stylist
Cristophe Salon Beverly Hills
05.2020 - 09.2020
STYLIST/ RECEPTION
KIM VO SALON
02.2019 - 12.2019
PERSONAL ASSISTANT
Private Home
12.2018 - 01.2019
ADMIN
INTRINSIC BUSINESS MANAGEMENT
08.2016 - 12.2017
Cosmetology Education
AVEDA FREDRICS INSTITUTE