MERCEDES LASSITER
Loganville,GA
Summary
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards. Meticulous and methodical professional with a deep understanding of manufacturing and production operations. Bringing 5 years of related experience.
Overview
8
8
years of professional experience
Work History
Quality Control/Inspector
RICOH Electronics INC
Lawrenceville, Georgia
01.2017 - 01.2020
- Quality Control Specialist works closely with Operation Managers and Quality Managers to ensure day-today operations are performed to all FDA / Federal regulations and internal standards
- Maintains rigorous quality mindset and advocates strict adherence to compliance practices within facility
- Conduct Inspections and tests for quality for Direct Thermal paper and Synthetic products/films that production produces daily
- Test Chemicals for proper paper coating for products
- Test method for Initial Release value using (TLMI) Lab Master machine
- Analyzing Information, Reporting Research Results,
- Documentation Skills, Promoting Process Improvement, Safety Management, Managing Processes, Manufacturing Methods and Procedures
- Increased production sales by 15%
Production/Inventory Quality Clerk
Pak-Lite, INC
Suwanee, Georgia
01.2016 - 01.2017
- Pack finished goods into packages and boxes
- Printed and attached appropriate labels and tags to products and packages
- Obtaining product samples and inspecting quality and conformance to specifications
- Reworked and evaluated finished product for quality assurance purposes
- Provided daily inventory reports to management
- Supervised counters and verified inventory count
- Increased production sales by 10%
Office Administrator
First Class Remediation Services
Lithonia, Georgia
01.2013 - 01.2016
- Introduced user friendly electronic filing system which reduced file retrieval time by 35%
- Responsible for overall front office activities; invoices for services, phone inquiries, payroll
- Collaborated with co-workers, management and customers to improve overall quality for internal and external customers
- Co-ordinate schedules, appointments and bookings for management
- Successfully managed internal staff relations; assigning responsibilities and verification work was completed
Customer Claim Specialist II
Focus Agency/Assurant
Duluth, Georgia
01.2012 - 01.2013
- Performed property loss claims funds to homeowners and their contractors that allowed them to repair damaged property and preserve interest of Mortgage Company in property
- Effective at handling incoming and outgoing calls from national customer base; regional coverage northeast and southeast
- Provided excellent written and verbal communication with clients who needed bank endorsements for checks and other banking activities
- Responsive and continuously met client service levels agreements and on time deadlines for claims
- Ability to handle daily pressure while delivering positive results in production environment
- Managed over 50 customers calls per day
Education
Bachelor of Science (B.S - Business, Human Resource Management
University of Phoenix
8200 Roberts Drive04.2016
Skills
- Highly Motivated, Organized & Multitasked, Customer Service & Client Relations, Management Support, Planner & Coordinator, Training, Management & leadership
- Software
- Microsoft Suite IT tools,
- Microsoft Word, PowerPoint, Excel
- Attention to Detail
- Manufacturing Enhancement
- Equipment Function Testing
- Sound Judgment
Timeline
Quality Control/Inspector
RICOH Electronics INC
01.2017 - 01.2020
Production/Inventory Quality Clerk
Pak-Lite, INC
01.2016 - 01.2017
Office Administrator
First Class Remediation Services
01.2013 - 01.2016
Customer Claim Specialist II
Focus Agency/Assurant
01.2012 - 01.2013
Bachelor of Science (B.S - Business, Human Resource Management
University of Phoenix
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