Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Work History
Lifestyles Manager for Independent Living
1 Year 10 Months
The Legacy Willlow Bend Senior Living Community | 10.2024 - Current
Design, budget and execute engaging, high-quality social and educational programming for seniors which is communicated through a monthly calendar, daily elevator postings, and daily messages on resident app.
Manage activity supplies, track expenses, and stay within department budget limits.
Work with dining, wellness, transportation, and administrative teams to support resident needs.
Actively connect with residents to understand their interests, encourage participation, and enhance their quality of life through empathy, positivity, and strong listening skills.
Senior Center Supervisor
2 Years 4 Months
Town of Little Elm | 06.2022 - 10.2024
Responsible for supervising operations, activities, volunteers and staff of Town senior center.
Maintain and provide input into senior center's budget and goal setting processes; oversee and manage expenditures; ensure adequate supply inventories; create monthly newsletter; marketing materials.
Utilize extreme customer service, problem-solving, and communication skills on a daily basis.
Efficiently plan and direct monthly special events, day trips, entertainment, and acquire sponsorships.
Senior Administrative Assistant to the Director of Public Works
3 Years 6 Months
Town of Little Elm | 12.2018 - 06.2022
Support senior managers and executives with daily clerical tasks to ensure day-to-day office operations run smoothly.
Manage phone calls, emails, schedule meetings, organize events, greet visitors and organize documents.
Utilize extreme organizational skills to manage and procure office supplies, prepare policies and training manuals for new hires, complete monthly expense reports and coordinate travel arrangements.
Successfully provided exceptional customer service to internal and external customers due to advanced knowledge of the Town of Little Elm boundaries, utilities, policies, and core values.
Special Education Paraprofessional
4 Years 4 Months
Frisco ISD, Griffin Middle School | 08.2014 - 12.2018
Assist middle school students with special needs in achieving academic success learning alongside their peers and assimilating in the on-level classroom.
Devise strategies for reinforcing learning materials based on the understanding of each individual students needs and abilities and communicate results effectively orally and in writing to case managers.
Uphold all applicable federal and state regulations on confidentiality both in and out of school and demonstrate ethical behavior that is necessary in an educational environment.
Office Manager
6 Years 5 Months
Haircuts for Peanuts | 02.2007 - 07.2013
Executive Assistant to the owner, handled busy phone system, functioned as primary liaison to customers and guaranteed a consistent, positive customer experience.
Successfully managed the daily operations of a demanding salon, purchased supplies, processed payroll, created company employee manual and improved internal processes.
Education
Bachelor of Science - Management Science
Virginia Tech | Blacksburg, VA | 05-1993
Skills
MS Word
MS Excel
MS Outlook
Canva
Wellzesta (Resident Engagement Platform)
Timeline
Lifestyles Manager for Independent Living
The Legacy Willlow Bend Senior Living Community
10.2024 - CurrentRead More
Senior Center Supervisor
Town of Little Elm
06.2022 - 10.2024Read More
Senior Administrative Assistant to the Director of Public Works