RAJVIR SANDHU

• Demonstrates the ability to work as a team member in sharing the responsibilities for resident services in cooperation with all team members
• Participates in departmental and community meetings and projects as directed by the Executive Director
• Works closely with the Enliven Director to oversee the care of Enliven residents
• Works with the sales team to direct and participate in pre-move-in resident assessments
• Develops and updates resident service plans which include person-centered approaches and interventions to determine resident care level
• Communicates and interacts with the resident’s responsible party/POA, healthcare provider, pharmacist, and medical personnel to coordinate care as needed
• Maintains ongoing communication with responsible parties regarding resident needs being met by fostering a positive family relationship
• Facilitates resident assessment and service plan meetings with the Executive Director
• Collaborates with the Business Office to review the Level of Care charges, ensuring continuity between the service plan program and billing program
• Implements established policies and procedures and standards of performance and monitors key performance indicators (KPI’s) of daily operations in Assisted Living.

• Managed purchasing, stocking and organizing inventory.
• Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
• Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
• Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
• I hires, trains, supervises and schedules the Care Managers.
  Manage and update care planning, monitoring and updating care plans regularly to reflect any
  changes in health status or requirements.
  
  Monitor resident care needs, alerts the Doctors when the resident has a change in condition, addresses resident and family concerns, and acts as a liaison with community providers.
  
  Oversee and manages the care provided to residents in assisted living or board-and-care
  facilities.

• Maintains communication of all areas with the Executive Director at all times.
• Upon direction of the director, coordinates and conducts floor training of new staff, as well as scheduling of current staff.
• Meets daily with the director to review resident care issues.
• Served as the staff and family resource when the director is unavailable or away from the building.
• Provides emotional and social support to residents.
• Performs routine medication cart audits to ensure quality control.
• Respects and encourages the independence and dignity of residents.
• Answers inquiries of a general nature by residents, visitors, other departments, nursing staff, pharmacy, and physicians, assisting them in a friendly and cooperative manner.
• Keeps residents' records in proper order and sees that only authorized personnel have access. Maintains resident privacy and confidentiality at all times, follows HIPPA protocols.
• Coordinate resident appointments, accept and schedule appointments and complete forms for residents to take to their respective doctors.
• Provides assistance as needed with medication reminders, bathing, grooming, dressing, escort service, and other activities of daily living.
• Contributes to the resident’s assessment and the plan of care.
• Assist with staffing schedule, deliver all PTO forms to Executive Director for approval.

Monitored residents for medical changes and reviewed and revised care plans accordingly.
Provide excellent support and care to residents and families.
Deliver routine medications to residents.
Coordinate with nurses.
Follow written and verbal instructions on how to manage medications.
Record medication doses and times
Observe residents and document changes in their condition.
Respond to all resident emergencies, call bells to identify resident needs.