Jeffrey Strouse
BILL KAY NISSAN
Orland Park,IL
27
years of professional experience
Results-oriented Sales Manager with over 25 years of experience driving growth across diverse industries. Expertise in leading sales teams, implementing solution selling, and optimizing processes to expand market reach and boost revenue. Focused on team development and cultivating strategic partnerships to achieve success in dynamic environments.
Work History
General Sales Manager
7 Months- Implemented sales strategies and processes to increase showroom traffic, internet leads, appointments, vehicle sales, and profitability.
- Managed sales performance, gross profit, inventory, customer satisfaction, and monthly sales objectives to drive dealership profitability.
- Directed daily operations of the dealership’s sales department, leading a high-performing team of sales professionals and managers.
- Recruited, trained, coached, and developed sales staff to improve productivity, closing ratios, and overall performance.
- Monitored key performance indicators, including units sold, gross profit, closing ratios, lead conversion, and customer satisfaction.
- Conducted daily sales meetings and performance reviews, coaching sales staff to ensure accountability and meet monthly sales goals.
- Oversaw deal structure, pricing, trade evaluations, and inventory management to optimize sales processes and enhance customer satisfaction.
- Built a results-driven sales culture focused on accountability, customer satisfaction, teamwork, and consistent achievement of dealership objectives.
Sales Manager
9 Months- Coached staff regularly to enhance job performance and align with sales targets.
- Demonstrated expertise in developing long-term relationships with customers, providing exceptional customer service, and ensuring customer loyalty.
- Resolved any customer complaints or disputes efficiently and professionally according to company policy and legal guidelines.
- Resolved customer complaints and disputes efficiently, maintaining company standards and legal compliance.
- Monitored costs, competition, and supply and demand to optimize pricing strategy.
Sales Manager
7 Months- Recruited, hired, and mentored team of 15 sales representatives, coaching to improve sales performance.
- Designed and executed strategic sales initiatives, expanding market reach and increasing revenue.
- Assisted with claims processing and participated in insurance adjustments, expediting approvals to streamline operations.
Outside Sales Representative
3 Years 4 Months- Created dynamic sales presentations that generated urgency, leading to first-call closures with new clients.
- Negotiated pricing and structured contracts that secured sales agreements while ensuring service standards and client satisfaction.
- Developed and maintained relationships with clients to promote waterproofing solutions.
- Conducted thorough site evaluations to assess customer needs and recommend appropriate services.
- Delivered engaging presentations to educate potential customers on waterproofing systems and benefits.
Pre Owned Manager Sales Manager
3 Years 5 Months- Managed end-to-end vehicle acquisition, appraisal, and reconditioning processes to maintain high-quality inventory aligned with market demand.
- Achieved sales targets by implementing strategic pricing, impactful marketing, and seamless deal closures while mentoring sales staff in effective techniques and objection handling.
- Resolved customer complaints to enhance customer experience and strengthen brand reputation.
Automotive Sales Consultant
17 Years 1 Month- Cultivated strong customer relationships, consistently meeting sales targets and maintaining high customer satisfaction scores.
- Leveraged in-depth knowledge of vehicle features and specifications to match customers with suitable models, enhancing overall customer experience.
- Transitioned into management role. Applying extensive sales experience to take on greater responsibilities and drive team success within the automotive sector.
Education
Skills
Customer Experience
Closing sales
Desking deals
CRM Dealer Track
CRM Vin Solutions
VAuto
Vendor relationship building
Sales presentations
Dealership operations
Outside sales
Inside sales
Door-to-door
Marketing Strategy
Inventory management
Process improvement
Recruitment
Effective Communication
Strategic Thinking
Microsoft Excel
Sales culture
Objection handling
Training & development
Leadership and Team building
Additional Information
Authorized to work in the US for any employer
Timeline
General Sales Manager
BILL KAY NISSAN
01.2026 - 08.2026Read More
Sales Manager
Berman Infiniti of Chicago
03.2025 - 12.2025Read More
Sales Manager
Meridian Restoration Inc
01.2024 - 08.2024Read More
Outside Sales Representative
Everdry Waterproofing
08.2020 - 12.2023Read More
Pre Owned Manager Sales Manager
Bill Kay Group
11.2016 - 04.2020Read More
Automotive Sales Consultant
Joe Rizza Ford Lincoln
10.1999 - 11.2016Read More
Lincoln Way High School
Read More