Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Nicholas Lall

Fort Lauderdale,FL

Summary

Highly experienced at customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

6
6
years of professional experience

Work History

Sales Associate

Total Wine & More
PLANTATION, United States
09.2021 - 01.2022
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Bartender

TGI Fridays
PLANTATION, FL
07.2018 - 03.2021
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Orchestrated numerous private parties, business meetings and formal engagements.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Recovery Clerk

Bjs Wholesales Club
Fort Lauderdale, FL
09.2015 - 07.2018
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Removed trash, swept and mopped floors for professional appearance.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

Associate of Science - Aviation Management And Operations

Broward College
Pembroke Pines, FL
08.2020

Associate of Science - Criminal Justice

Florida Atlantic University
Boca Raton, FL
05.2018

High School Diploma -

Stranahan High School
Fort Lauderdale, FL
05.2014

Skills

  • Stocking and replenishing
  • Multi-tasking strength
  • Exceptional customer service
  • Excellent people skills
  • Client Service
  • Product and service sales
  • Cash register operation
  • Merchandising understanding
  • Social perceptiveness
  • Sales trends

Timeline

Sales Associate

Total Wine & More
09.2021 - 01.2022

Bartender

TGI Fridays
07.2018 - 03.2021

Recovery Clerk

Bjs Wholesales Club
09.2015 - 07.2018

Associate of Science - Aviation Management And Operations

Broward College

Associate of Science - Criminal Justice

Florida Atlantic University

High School Diploma -

Stranahan High School

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Nicholas Lall