Renay Cunningham
Tucson,AZ
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Jackson's Food Stores
06.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier, Sales Associate
Fry's Foods
04.2020 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Dental Certificate
High School Diploma -
Penn Center Academy
Philadelphia01-1979
Skills
- I have Inventory and production logging procedural skills, Prioritizing, Self-motivating, goal- oriented, Ensuring emergency protocols as well as following critical safety procedures and duties Creativity, basic computer skills, and ability to demonstrate company's core values such as: Respect, honesty, integrity, and diversity
- Data entry
- Customer relations
- Critical thinking
- Customer service
- Active listening
Timeline
Customer Service Representative
Jackson's Food Stores
06.2024 - 09.2024
Cashier, Sales Associate
Fry's Foods
04.2020 - 09.2023
Dental Certificate
High School Diploma -
Penn Center Academy
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