Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

ERICA WALKER

Patterson,LA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

10
10
years of professional experience

Work History

Certified Medical Assistant

Lagniappe Allergy
07.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Server Shift Leader

Whiskey Heaven
02.2013 - 04.2020
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

Certified Medical Assistant - Medical Assistant

Learning Bridge Career Institute
Houma, LA
06.2020

Certified EKG Technician - Certified EKG Technician

Academy of Acadiana
New Iberia, LA
03.2019

Skills

  • Family Medicine
  • Efficiency Improvement
  • Cleaning and Sanitizing
  • Exam Room Preparation
  • HIPAA Compliance
  • Medical Billing and Coding
  • Vitals Collection and Documentation
  • Performing EKGs
  • Patient Engagement
  • Injection Administration
  • Complex Problem-Solving
  • Answering Questions

Refrences

  • Amanda Davis- Manager at Lagniappe Allergy: (504)881-6829.
  • Angela Matherne- Office Manager at Family Doctors Clinic: (985)868-7882.
  • Brock Bergeron- Head Manager at Whiskey Heaven- (985)518-3130

Timeline

Certified Medical Assistant

Lagniappe Allergy
07.2020 - Current

Server Shift Leader

Whiskey Heaven
02.2013 - 04.2020

Certified Medical Assistant - Medical Assistant

Learning Bridge Career Institute

Certified EKG Technician - Certified EKG Technician

Academy of Acadiana

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ERICA WALKER