Jeremy Mullen
Paducah,KY
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
15
15
years of professional experience
Work History
Sales/Customer Service
Ray H. Mullen Motor Co.
09.2021 - Current
- Maintain high customer satisfaction standards to meet or exceed targets.
- Meet customers on lot and in showroom to discuss available vehicles and options.
- Demonstrate automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Listen to customer needs and desires to identify and recommend optimal products.
Retail Store Manager
Vaporizon E Cigs and Cafe
04.2014 - 02.2019
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Mowing & Landscaping Manager
Wildcat Mowing
04.2012 - 04.2014
- Managed and oversaw all landscaping projects from concept to completion.
- Assigned tasks to team members and monitored their progress.
- Maintained records of all landscaping activities including design, installation, maintenance and repairs.
- Inspected completed work to ensure quality standards are met according to customer specifications.
College Admissions Representative
Daymar College
07.2009 - 09.2011
- Developed and implemented strategic plans for recruitment of new students.
- Conducted interviews with prospective students to evaluate their academic qualifications and extracurricular activities.
- Researched best practices in college admissions recruiting strategies.
- Analyzed data related to admission trends, enrollment goals, acceptance rates.
- Supported students through admissions process by answering questions and assisting with forms.
Education
Associate of Arts - General Studies
Eastern Kentucky University
Richmond, KY05-2003
High School Diploma -
Paducah Tilghman High School
Paducah, KY06-2000
Skills
- Customer Retention
- Customer Service
- Computer Skills
- Client rapport
- Listening Skills
- Attention to Detail
- Strong Work Ethic
- Problem-Solving
- Multitasking Abilities
- Organizational Skills
- Team Leadership
Timeline
Sales/Customer Service
Ray H. Mullen Motor Co.
09.2021 - Current
Retail Store Manager
Vaporizon E Cigs and Cafe
04.2014 - 02.2019
Mowing & Landscaping Manager
Wildcat Mowing
04.2012 - 04.2014
College Admissions Representative
Daymar College
07.2009 - 09.2011
Associate of Arts - General Studies
Eastern Kentucky University
High School Diploma -
Paducah Tilghman High School