Jangho Bong
Los Angeles,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Executive Managing Director
GPoint Wallet
01.2020 - 09.2023
- Designed and delivered client-defined systems and processes with tools and databases.
- Applied implementation process methodology to advance business objectives.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Planned and executed events and marketing programs to increase qualified leads.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created innovative strategies to drive customer engagement.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored project performance to identify areas of improvement and make adjustments.
Head of Marketing Department
KDNK BRAND
01.2018 - 01.2020
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Planned and executed events and marketing programs to increase qualified leads.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Planned and executed marketing campaigns to target groups, areas and wider community.
Client Relationship Manager
CJ Logistics
06.2016 - 12.2017
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Built relationships with customers and community to establish long-term business growth.
Digital Marketing Specialist
Le Mieux Cosmetics
06.2013 - 06.2016
- Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Created social media content with innovative brand messaging to support new product launches.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Evaluated market trends to stay current on consumer and competitor changes.
- Optimized e-commerce campaigns through A/B testing to increase online sales.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
Education
Associate of Science - Business Management
Pasadena City College
Pasadena, CAUniversity Senior High School
Los Angeles, CA06.2013
Skills
- Strategic Vision
- Quality Assurance
- Problem-Solving Skills
- Workers' Compensation
- Business Administration
- Operational Efficiency
- Project Management
- Business Development
Languages
English
Full Professional
Korean
Full Professional
Timeline
Executive Managing Director
GPoint Wallet
01.2020 - 09.2023
Head of Marketing Department
KDNK BRAND
01.2018 - 01.2020
Client Relationship Manager
CJ Logistics
06.2016 - 12.2017
Digital Marketing Specialist
Le Mieux Cosmetics
06.2013 - 06.2016
Associate of Science - Business Management
Pasadena City College
University Senior High School
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