Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stehanie Silva

Brooklyn ,NY

Summary

Professional Summary

Dynamic and results-driven professional with a passion for leadership, team development, and client support. Experienced in intake coordination, onboarding, and office management, with a keen eye for efficiency and organization. Skilled at training teams, streamlining processes, and ensuring compliance with industry standards. Certified in Mandated Reporting, CPR & First Aid, and FDNY F-07. Known for fostering positive work environments, problem-solving on the go, and bringing energy and dedication to every role.

Overview

4
4
years of professional experience

Work History

Onboarding Specialist

Thryve Teams
Brooklyn , NY
12.2024 - Current
  • Facilitate new hire orientation and onboarding sessions
  • Assist employees with completing required paperwork and background checks
  • Coordinate with HR and department managers to ensure smooth transitions for new employees
  • Provide training on company policies, procedures, and workplace expectations

Intake Specialist

Thryve Teams
Brooklyn , NY
09.2024 - 12.2024
  • Conduct client intake interviews and collect necessary documentation
  • Verify and process insurance information and referrals
  • Maintain accurate client records and assist with case management

Provide clients with resources and support for accessing healthcare services

Intake Specialist

Anchor Health
Brooklyn , NY
04.2024 - 09.2024
  • Conduct initial client assessments and gather required documentation
  • Verify insurance eligibility and facilitate the intake process
  • Maintain confidential records and update case files in compliance with HIPAA regulations
  • Assist clients with understanding program services and eligibility criteria

Site Director

Hands in 4 Youth - Great Oaks Charter
New York, New York
05.2023 - 02.2024
  • Observe daily activities and complete observation sheets as needed
  • Provide feedback and coaching to instructors on lesson planning, activity facilitation, and classroom management
  • Lead professional development sessions for staff on targeted subjects related to activities

Site Director

Trail Blazers Camp - P.S 770
Brooklyn, NY
01.2021 - 05.2023
  • Worked constructively with partners and other colleagues; communicated regularly with supervisory staff
  • Participated in training and staff development activities throughout the school year
  • Served as a positive role model and upheld professional behavior
  • Recorded and maintained daily attendance records of group participants
  • Performed light cleaning duties as required

Education

High School Diploma -

Franklin K Lance High School
Brooklyn, NY
06-2009

Skills

  • Software knowledge
  • Applicant assessment
  • Administrative assistance
  • Decision-making
  • Attention to detail
  • Team collaboration
  • Facility management
  • Operational planning
  • Program management
  • Critical thinking skills
  • Cross-cultural sensitivity
  • Follow-up skills

Timeline

Onboarding Specialist

Thryve Teams
12.2024 - Current

Intake Specialist

Thryve Teams
09.2024 - 12.2024

Intake Specialist

Anchor Health
04.2024 - 09.2024

Site Director

Hands in 4 Youth - Great Oaks Charter
05.2023 - 02.2024

Site Director

Trail Blazers Camp - P.S 770
01.2021 - 05.2023

High School Diploma -

Franklin K Lance High School
Stehanie Silva