Benneth.E. Nwankwo

• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Participated in staff meetings, special events and professional development activities.
• Permitted entry with escort for approved persons into secure locations.
• Secured doors in office and main building.
• Screened and scanned Drivers bill of lading
• Operated electric gates for both trucks and the train
• collaborated and communicated with area law enforcement to enhance security of work sites
• Monitored central alarm systems for fire, intrusion and duress alarms

X-ray detection and scanning of packages

Access control perimeter security- Foot and Vehicle

Effective radio communication

Access control using hand-held metal detectors and walk through metal detectors

Body -patting

Started and shut down baggage belt and conveyor

Monitored and spaced bags on the carousel

Cleared any jams on the carousel

Moved bags and baggage tubs

• Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
• Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
• Authenticated boarding passes, identification and passports to prevent fraudulent travel.
• Adhered to strict screening techniques and procedures while conducting human screenings.
• Searched and guarded Aircrafts on ground
• Conducted catering inspection of foods and drinks for passengers and crew
• Supervised baggage room and ramp activities for safety
• conducted escort for Pilots and other authorized airport users

Counted cash and coins using notes and coins counting machines

Conducted quick and impromptu audit on cashiers

Balanced vault and vault registers daily

Prepared 'banks' for cashiers and NCR self-check out machines

Serviced NCR self -check out machines with cash and coins and cleared any jams

Processed deposits for bank lodgements and received paybacks from banks

Copied, documented and filed transaction paperwork daily

Rendered daily cash reports to management

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Marketed products and services to customers
• Generated leads, followed up and activated accounts
• Resolved customers complaints
• Processed cash and check sales for bank deposit
• Rendered daily and weekly sales report to management
• conducted mass marketing of products and services
• Assisted in training new hires

• Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
• Supervised tellers, security guards and non marketing staff of the branch.
• Ensured efficient management of human and material resources
• supervised and managed bank's daily vault cash limit and applied for insurance when necessary
• Conducted periodic trainings and seminars for staff
• Verified high transactions to forestall fraud
• Sanctioned erring staff members
• Monitored and managed internal accounts
• Rendered reports daily ,weekly and monthly
• Liaised with Manager to prepare the branch budget
• Supervised funds transfers -Western union, moneygram,Telegraphic transfers,
• handled issuance of bank drafts and checks, withdrawal booklets,etc
• Monitored branch profit and loss accounts (P&L)
• General branch Operation supervision

• Educated clients on account services and resolved client inquiries regarding statement information and account balances.
• Verified new accounts
• processed checks and drafts request
• trained customer service associates
• maintained customers account files
• Received and processed customer payments.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• ensured effective functioning of the ATM
• Ensured that customers mandates were uploaded to the system
• verified mandates and signatures
• etc