Shaneen Moore
Minneapolis,MN
Summary
Dedicated public service leader with a history of meeting program goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization's mission and vision.
Overview
9
9
years of professional experience
Work History
Deputy Assistant Commissioner
Minnesota Department Of Human Services
Saint Paul, MN
05.2021 - Current
- Provides strategic planning and leads engagement efforts to the Children and Family Services (CFS) Administration's areas of Child Safety and Permanency, Child Support, Child Care Services, and Economic Assistance and Employment Supports.
- Represents CFS and CFS Assistant Commissioner across agency and with external groups.
- Develops policies, plans, and management directives for CFS to achieve improved outcomes for children and families served by CFS programs, with priority on ensuring equitable representation and inclusion.
- Provide leadership on key initiatives for CFS, beginning with improvements to children and family human service systems.
Director, Child Support Division
Minnesota Department Of Human Services
Saint Paul, MN
10.2013 - Current
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Leadership and management in areas of child support program policy and procedures for State of Minnesota as well as directing administrative operations of the program.
- Oversees and directs policy and budget initiatives including legislative process.
- Leads strategic and tactical direction of division to achieve long term vision and mission for organization in alignment with mission, goals and core values of the administration, department, and federal government.
- Maintains a workforce that is committed to public service, culturally competent, and is readily adaptable to new situations.
Education
Ph.D. - Management And Public Service
Hamline University
Saint Paul, MN12.2023
MBA - Management And Finance
Western Illinois University
Macomb, IL12.1995
BBA - Finance
Western Illinois University
Macomb, IL05.1994
Skills
- Planning and Coordination
- Problem-Solving
- Written Communication
- Teambuilding
- Attention to Detail
- Critical Thinking
- Flexible and Adaptable
Accomplishments
- The Administration for Children and Families (ACF), Office of Child Support Enforcement (OCSE) - Using Digital Marketing to increase Participation in the Child Support Program - $500k
- The Administration for Children and Families (ACF), Office of Child Support Enforcement (OCSE) - Charting a Course for Responsible Parenting and Economic Mobility Demonstration, Cohort 1 - $914k
- The Administration for Children and Families (ACF), Office of Child Support Enforcement (OCSE) - Charting a Course for Economic Mobility and Responsible Parenting, Cohort 2 - $1M
- Procedural Justice-Informed Alternatives to Contempt (PJAC), Office of Child Support Enforcement, Procedural Justice Peer Learning Site
Successfully led the grant application process for four key federal grant opportunities for Minnesota's child support program:
Affiliations
- National Forum for Black Public Administrators
- National Council for Child Support Directors
- American Public Human Services Association
- National Child Support Enforcement Association
Volunteering
- MN Council on Disability - Council Member (2016 to 2019)
- Hamline University, Women in Public Service, Planning Committee (2015 to 2019)
- National Child Support Enforcement Association, 2021 Policy Forum Planning Committee, Co-Chairwoman (2020 to 2021)
- MN Department of Human Service Performance Management, Council Member (2020 to present)
Publications and Presentations
- NCSEA On Location, Podcast, "2021 NCSEA Policy Forum Preview", February 17, 2021.
- NCSEA On Location, Podcast, "Empowering the Movement for Change", July 14, 2021.
- NCSEA Idea Exchange, CSQ Article, "Empowering the Movement for Change Through the Work of Diversity, Equity, and Inclusion" by Shaneen Moore and Dr. Trish Skophammer, April, 2021.
- American Public Human Services Association, 2021 ISM Conference & Expo, Presentation, "Addressing Inequities in Child Support: Examples from Michigan and Minnesota" by Shaneen Moore and Erin Frisch, September 27, 2021.
- Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services, Mathematica, Webinar and Podcast, "Advancing Equity in Fatherhood Programs" by Leonard Burton, Alan-Michael Graves, Shaneen Moore, Jerry Tello, and Armando Yanez, December 01, 2021.
- University of Minnesota, Humphrey Public Affairs Review, Policy Brief, "A Catalyst for Meaningful Policy Change: How the Black Lives Matter Movement Reduces Policy Brutality" by Devon Charlier, Elham Hesari, Shaneen Moore, Muna Saleh, Yi Tian, Yeliz Toker, and Colin Wolff, April 22, 2022.
Timeline
Deputy Assistant Commissioner
Minnesota Department Of Human Services
05.2021 - Current
Director, Child Support Division
Minnesota Department Of Human Services
10.2013 - Current
Ph.D. - Management And Public Service
Hamline University
MBA - Management And Finance
Western Illinois University
BBA - Finance
Western Illinois University
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