Ariana Soto
Hammonton
Summary
Detail-oriented medical coordinator with solid background in medical & surgical offices. Treat patients as valued clients and consistently render compassionate service. Strong multitasker and people person dedicated to maintaining eye contact when talking to people. Considerate and knowledgeable communication skills within and outside of the workplace.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Medilink RxCare
08.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the pharmacy
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Coordinated injectable medications to facilities for patient treatment.
- Accessed DEA registrations for providers to ensure compatibility with prescription.
- Received incoming packages with medications, completed inventory of items.
Human Resources
Quality Healthcare
09.2022 - 08.2024
- Answer HR related phone calls
- Review applications for HHAs
- Review pre-hiring documents (I-9, work authorizations, permanent resident cards)
- Review pre employment medical records to meet required testings
- Scan documents and update compliance into portal (HHA Exchange)
- Input payroll information (W2, address, form of payment)
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Medical / Surgical Coordinator
Gotham Neurosurgery
01.2021 - 09.2022
- Helped patients complete paperwork
- Surgical booking
- Called surgical candidates 2 weeks in advance to confirm details and resolve any last-minute concerns
- Spoke with medical coordinators in Law Offices - Lien cases, Workmans Compensation, Personal injury cases
EEG Technician
PMGT Medical & Surgical Associates
11.2019 - 02.2021
- Assisted physician in room with patient
- (Checking BP, temperature, weight, EKG)
- Distributed mail and faxes
- Scheduled patient appointments
- Scanned and filed patient information into EMR (Eclinical)
- Contacted insurance companies on behalf of patients for authorization of visit
- Processed co-payments
- Office inventory & ordering supplies
Medical Receptionist / Medical Assistant
Park Slope Physicians Associates
05.2015 - 08.2019
Education
Associate of Science - Psychology
CUNY College of Staten Island
Staten Island, NY12.2019
High School Diploma -
Fort Hamilton High School
Brooklyn, NY06.2017
Skills
- Multitasker
- Communication skills
- Compassionate
- Coordination
- Customer service
- Organization
- Attention to detail
- Spanish fluency
Certification
HIPAA Certified, 02/01/21
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
Medilink RxCare
08.2024 - Current
Human Resources
Quality Healthcare
09.2022 - 08.2024
Medical / Surgical Coordinator
Gotham Neurosurgery
01.2021 - 09.2022
EEG Technician
PMGT Medical & Surgical Associates
11.2019 - 02.2021
Medical Receptionist / Medical Assistant
Park Slope Physicians Associates
05.2015 - 08.2019
Associate of Science - Psychology
CUNY College of Staten Island
High School Diploma -
Fort Hamilton High School
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