Cindy Rosales
Las Vegas,NV
Summary
Customer service professional with robust background in leading teams to achieve excellent customer service outcomes. Known for driving team collaboration and delivering consistent results in dynamic environment. Skilled in strategic planning and adept at adapting to changing needs.
Overview
12
12
years of professional experience
Work History
Personal Secretary/Office Cleaner
Company Go Green Hair Condition
Las Vegas, NV
02.2024 - Current
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Followed safety protocols when using hazardous chemicals for cleaning purposes.
Medical Assistant
First Person Care Clinic
Las Vegas, NV
05.2023 - 11.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Cleaned and maintained medical equipment following procedures and standards.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Northwest Pediatric
Medical Assistant
Las Vegas, NV
06.2021 - 08.2022
- Administered immunizations and health screenings in accordance with pediatric care protocols.
- Assisted physicians during examinations, ensuring patient comfort and adherence to safety standards.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
Cashier Assistant
Golden Nugget Hotel & Casino
Las Vegas, NV
02.2014 - 09.2017
- Processed cash transactions efficiently, ensuring accuracy and adherence to company policies.
- Maintained cleanliness and organization of cashier area, promoting a welcoming environment for guests.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Removed trash, swept, and mopped floors for professional appearance.
Education
High School Diploma -
OSHA Training: State Plan Lessons
Las Vegas, NV02.2023
CPR AED FIRST AID -
CPR Society
Las Vegas, NV07.2022
CERTIFICATION COURSE FOR HIPAA -
HIPAA Traning Class
Las Vegas, NV07.2022
MEDICAL ASSISTANT -
Milan Institute
Las Vegas, NV03.2021
HIGH SCHOOL DIPLOMA -
Victory Learning Center
San Antonio, TX07.2018
Alcohol Awareness Training - TAM Card
Alcohol Awareness Training
Las Vegas, NV09-2025
Skills
- Reliability
- Safe Cleaning With Chemicals
- HIPAA Compliance
- Compassionate
- Customer Service
- Inventory Stocking
- POS System Operations
- Safe Food Handling
- Confidentiality
- Teamwork
- Fast learner
- Customer service
- Problem-solving
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Secretary/Office Cleaner
Company Go Green Hair Condition
02.2024 - Current
Medical Assistant
First Person Care Clinic
05.2023 - 11.2023
Northwest Pediatric
Medical Assistant
06.2021 - 08.2022
Cashier Assistant
Golden Nugget Hotel & Casino
02.2014 - 09.2017
CPR AED FIRST AID -
CPR Society
CERTIFICATION COURSE FOR HIPAA -
HIPAA Traning Class
MEDICAL ASSISTANT -
Milan Institute
HIGH SCHOOL DIPLOMA -
Victory Learning Center
High School Diploma -
OSHA Training: State Plan Lessons
Alcohol Awareness Training - TAM Card
Alcohol Awareness Training