BRITTANY CLINTON

• Analyzes the previous day’s production reports and weekly trends to incorporate improvements into future plans.
• Supports a collaborative work environment through continuous communication and relationship building.
• Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. Also, conducts performance evaluations and resolve individual and group performance issues.
• Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.
• Directed dispatching, routing, and tracking of over 70 fleet vehicles.

• Developed and maintained good relationship with employees and other management
• Maintained a safe and efficient work area
• Was responsible for managing up to 40 employees which included day to day operations, safety information, and schedules
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Maintained accurate records of team attendance and documented disciplinary actions.

• Perform high quality analysis of system set-up requests
• Worked on and maintained dozens of cases at a time
• Accountable for expeditious and accurate entry of information within applicable administrative systems for all business
• Participated in special projects
• Conducted training sessions

• Accountable for proactively on-boarding and transitioning clients from notice of sale to the installation team
• Worked closely with Brokers, Sales, and Underwriting to ensure accuracy and timeliness of the implementation of new coverages
• Promoted from Rating Analyst to Onboarding Specialist within one year
• Was responsible for 10-20 cases at a time

• Implemented and designed appropriate lesson plans 

• Planned detailed cooking programs for children