Tabitha Loeb

Walgreens

Grand Ledge, MI

11.2011 - Current

Stocked, labeled and inventoried medication to keep accurate records.
Collected co-payments or full payments from customers.
Supervise 5+ pharmacy technicians and coordinated day-to-day assignments.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Coordinated verification and filling of more than 350 daily prescriptions in high-volume level 3 pharmacy environment.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Managed opening and closing duties for pharmacy, such as initiate software, and proceed with customer service. At night restocking vial, taking out trash and deleting while restocking 12 day old prescriptions.

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