Summary
Overview
Work History
Education
Skills
Timeline
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Kimbra Sledd

San Jose,CA

Summary

Seasoned Operations Manager offering over 10 years of experience and proven success in processing, production, retail, service, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.

Overview

16
16
years of professional experience

Work History

Process Manager

Clocktower Enterprises, Inc.
Santa Cruz, CA
07.2020 - Current
  • Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
  • Responded rapidly to market shifts to make changes to manufacturing processes.
  • Evaluated impact of process change on overall operation and determined return on investment.
  • Improved efficiency and effectiveness of performance and management of processes across departments.

General Manager of Operations

Northern Erudite Ventures
Redwood City, CA
11.2019 - 05.2020
  • Hired, trained, coached and mentored staff to support smooth launch of flagship location.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor marketing efforts to increase sales.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Directed initiatives to achieve regulatory compliance, foster good operational practices and meet service quality standards.

Business Consultant

K Sledd Consulting
Santa Cruz, CA
04.2019 - 11.2019
  • Devised processes to boost long-term business success and increase profit levels.
  • Developed complete business plans and operational strategies for new and existing business.
  • Evaluated situations and delivered targeted solutions using various tools and resources.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Delivery Operations Manager

Green Rush Management
San Francisco, CA
10.2018 - 04.2019
  • Supervised delivery staff and general productivity.
  • Fielded customer questions and complaints and rectified issues.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Scheduled regular equipment and fleet maintenance.

Production Manager

Cali Kinetics
Santa Cruz , CA
08.2012 - 11.2018
  • Resolved issues quickly to maintain productivity goals.
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles and quality assurance guidelines.

General Manager

Pizza My Heart, Inc.
San Jose, CA
01.2008 - 07.2012
  • Managed budget implementations, employee reviews, training, schedules and special event coordination.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Sales Representative

Cooking Innovations
Olathe, KS
08.2005 - 10.2007
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

Education

Graphic Design

University of Kansas
Lawrence, KS

Skills

  • Scheduling and Coordinating
  • Inventory Management and Audits
  • Performance Tracking and Evaluations
  • Employee Coaching and Motivation
  • Managing Operations and Efficiency
  • Process and Procedure Refinement
  • Human Resource Management
  • P&L Oversight

Timeline

Process Manager

Clocktower Enterprises, Inc.
07.2020 - Current

General Manager of Operations

Northern Erudite Ventures
11.2019 - 05.2020

Business Consultant

K Sledd Consulting
04.2019 - 11.2019

Delivery Operations Manager

Green Rush Management
10.2018 - 04.2019

Production Manager

Cali Kinetics
08.2012 - 11.2018

General Manager

Pizza My Heart, Inc.
01.2008 - 07.2012

Sales Representative

Cooking Innovations
08.2005 - 10.2007

Graphic Design

University of Kansas

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Kimbra Sledd