Gerard Ruiz
Anderson,IN
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Walmart Associate
Walmart
, IN
04.2021 - Current
- Assist clients with products and client education about products
- Setup and organize items based on planograms
- Supervise visual merchandise
- Perform revisions of inventory
- Displayed merchandise by arranging in appealing ways to boost sales.
- Folded and arranged merchandise in attractive displays to drive sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
IT Specialist
AHS
, IN
01.2016 - 03.2018
- Perform Hardware Repair for Windows, MacOS, ChromeOS
- Provide Operating System maintenance
- Educate clients with technology.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Education
High school diploma - Information System
Southern New Hampshire University
06.2021 - Current
Skills
Receiving support
Technical Support
Warehousing functions
Retail store support
Stocking and replenishing
Desktop support
Additional Information
- Authorized to work in the US for any employer
Accomplishments
- Resolved product issue through consumer testing.
Timeline
High school diploma - Information System
Southern New Hampshire University
06.2021 - Current
Walmart Associate
Walmart
04.2021 - Current
IT Specialist
AHS
01.2016 - 03.2018