HILLARY J ROUSE
Newark,NJ
Summary
Proven team player with a strong work ethic, demonstrated at Barnard College, where I enhanced guest relations and safety protocols. Skilled in maintaining high cleanliness standards and efficiently managing access control, I significantly contributed to creating a positive and secure environment. My ability to work both independently and collaboratively stands out, showcasing reliability and a keen understanding of safety.
Overview
7
7
years of professional experience
Work History
Access Attendant
Barnard College, Columbia University
08.2023 - Current
- Responded to student requests efficiently and with knowledgeable assistance by verifying the identification and authorization for access of all personal requesting entry including students and employees and ensure sign in procedures when required are adhered to.
- Monitored and alerted any and all activities within the scope of designated area.
- Utilized strong interpersonal skills to establish rapport with guests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Managed check-in and check-out process of items.
- Promptly responded to all requests for assistance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Custodian
Barnard College
12.2017 - 08.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Moved furniture for cleaning and set up for special events.
- Kept building spaces premises clean inside and outside.
- Checked in and stocked inventory throughout facility.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Supported event setup and tear-down, contributing to successful school functions.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
Education
High School Diploma -
SAN FERNANDO GOVERNMENT SECONDARY COLLEGE
TRINIDAD AND TOBAGOSkills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Guest Relations
- Safety awareness
- Safety understanding
Timeline
Access Attendant
Barnard College, Columbia University
08.2023 - Current
Custodian
Barnard College
12.2017 - 08.2023
High School Diploma -
SAN FERNANDO GOVERNMENT SECONDARY COLLEGE
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