Jacob Zondlak
Kenosha
Summary
Ambitious Information Technology Intern currently completing my Bachelors in Networking and Information Technology and pursuing real-world experience to develop acquired skills. Offering a strong understanding of device configuration, networking protocols, and operating system specifications. Proficient in Python and Microsoft 365 and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.
Overview
4
4
years of professional experience
Work History
Deliver Driver
Amazon
06.2023 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Warehouse Worker
GXO Logistics
05.2022 - 08.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Dishwasher
Ruffalo's Specialty Pizza 2
04.2019 - 07.2021
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Education
Bachelor of Science - Computer Networking
University of Wisconsin - Stout
Menomonie, WI05.2024
Skills
- Python
- HTML
- Microsoft 365
- Quality Assurance
- Customer Service
- Product Promotion
- Network Design
- Network Fundamentals
- Advanced Routing Troubleshooting
- Cloud Computing
- Cyber Security Operations
Timeline
Deliver Driver
Amazon
06.2023 - 08.2023
Warehouse Worker
GXO Logistics
05.2022 - 08.2022
Dishwasher
Ruffalo's Specialty Pizza 2
04.2019 - 07.2021
Bachelor of Science - Computer Networking
University of Wisconsin - Stout