Charles Sann
Summary
Solid background in managing business accounts and fostering client relationships. Proven track record in sales growth, client satisfaction and time management. Expertise in creative problem solving, facilitating and successfully reaching target goals and KPIs.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Business Account Manager, Territory Manager, Corporate Account Liaison
Hill's Pet Nutrition
01.2012 - Current
- Business Area Manager: Currently manage several corporate farm retail accounts, grossing 1.2 billion in revenue annually.
- Relationship building, strategy development, financial & volume forecasting, budget development, negotiations, working with various software packages, and sales growth through creative avenues of efficiency.
- Territory Manager: managing the relationship and growth of several hundred veterinary hospitals ultimately driving growth through research and education.
- Working in very unique and different markets (Naples & Miami Florida, Coastal southern California, Central Illinois, Kansas City) allowed me to develop creative and fun ways to build sales revenue in these various positions.
Team Leader, Facilitator, Inside Sales Representative, Customer Service representative
Hill's Pet Nutrition
06.2006 - 01.2012
- Entry level beginning in customer service and created opportunities over a 5 year period to positions of increased responsibility
- Facilitator and group project responsibilities resulted in many inner corporate opportunities and allowed for increased responsibility within the organization. Ultimately leading to work outside of the corporate structure.
Federal Government, KS Government & Self-employed C
Government
01.1998 - 06.2006
- Began in state government work (Kansas Department of Health & Environment) where I collected research and wrote annual publications for the Center for Occupational Fatal Injuries.
- Promoted to federal government (Occupational Safety & Health Administration) to the office of statistics where I collected research and wrote annual publications regarding occupational injuries.
- Additionally I used my license as a public notary and witnessed mortgage signing. This job taught me many skills and created my love of independent work.
Education
Master's of Business Administration - Concentration in Big Data Analytics
KU
Ft. Lauderdale, FL06.2020
Bachelors of Science - Business Administration
Baker University
06.2010
Skills
- Verbal and written communication
- Data-driven decision making
- Product and service sales
- Relationship management
- Budget creation and management
- Strategic account development
- Contract negotiation
- New territory penetration
- Problem solving
- Time management
Accomplishments
- Hill's Pet Nutrition Buddy Award Winner for outstanding team accomplishments:2015 Florida Team
- Hill's Pet Nutrition (MVP for outstanding sales excellence):2015,2017 &2021 (finalist2023)
- OSHA National Award of Excellence:2004
- Professional references available upon request.
Certification
- Certified Data Professional (CDP)
- Certified Sales Professional (CSP)
- Google IT Support Professional Certificate
- Project Management Professional (PMP)
- Skilled Negotiator
- Analytics
- Data integrity
- Commercial Selling Principals
- Revenue Growth Management
- Using AI certified
- Data Literacy and Analytics
Sales Team Award 2015, Individual sales national winner 2015, 2017, 2021, 2023
Sales team group award for outstanding sales team for the United States in 2015
Sales individual national award for best sales person in 2015, 2017, 2021, 2023
Outstanding partnership award in BAM role, 2024
Timeline
Business Account Manager, Territory Manager, Corporate Account Liaison
Hill's Pet Nutrition
01.2012 - Current
Team Leader, Facilitator, Inside Sales Representative, Customer Service representative
Hill's Pet Nutrition
06.2006 - 01.2012
Federal Government, KS Government & Self-employed C
Government
01.1998 - 06.2006
Bachelors of Science - Business Administration
Baker University
- Certified Data Professional (CDP)
- Certified Sales Professional (CSP)
- Google IT Support Professional Certificate
- Project Management Professional (PMP)
- Skilled Negotiator
- Analytics
- Data integrity
- Commercial Selling Principals
- Revenue Growth Management
- Using AI certified
- Data Literacy and Analytics
Master's of Business Administration - Concentration in Big Data Analytics
KU
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