Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Scarlet Khodadadi

Glendale,CA

Summary

Results-driven professional with a proven track record in asset protection and store management. Skilled in reducing shrink, optimizing workflows, and enhancing profitability. Seeking a challenging role to leverage leadership, collaboration, and operational expertise to drive efficiency and foster a positive work environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Walgreens
Los Angeles, CA
01.2016 - Current
  • Monitored and managed store operations.
  • Planned daily, weekly, and monthly duties.
  • Managed personnel hiring, training, development, and performance.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.

Asset Protection Manager

Walgreens
Los Angeles, CA
01.2019 - 02.2021
  • Ensured compliance with federal, state and local laws and regulations relating to asset protection.
  • Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
  • Developed strategies for reducing losses due to theft, fraud or vandalism.
  • Conducted investigations of shoplifting incidents and employee theft cases.

Shift Supervisor

CVS Pharmacy
Glendale, CA
01.2012 - 01.2016
  • Led each shift by delegating duties and ensured team members were prepared for each day.
  • Maintained accurate records of daily transactions and deposits.
  • Resolved customer complaints in a timely manner.
  • Collaborated with store management to develop strategies for improving operational efficiency and customer service levels.

Sales Representative

Sears
Glendale, CA
02.2010 - 01.2013
  • Stocked and replenished merchandise according to store merchandising layouts
  • Conducted inventory of supplies and maintained accurate records of incoming and outgoing stock items.
  • Identified opportunities for cross-selling additional products and services.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

Business Management -

Glendale Community College
02.2018

Skills

  • Customer Service and Engagement
  • Team Building and Leadership
  • Problem-Solving
  • Operations Oversight
  • Loss Prevention
  • Performance Evaluations
  • Strategic Planning
  • Hiring and Training

Certification

Wicklander-Zulawski Certificate

Languages

English
Persian
Armenian
Turkish

Timeline

Asset Protection Manager

Walgreens
01.2019 - 02.2021

Assistant Store Manager

Walgreens
01.2016 - Current

Shift Supervisor

CVS Pharmacy
01.2012 - 01.2016

Sales Representative

Sears
02.2010 - 01.2013

Business Management -

Glendale Community College

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Scarlet Khodadadi