Chinwe Iroh
New York,NY
Summary
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.
Overview
14
14
years of professional experience
Work History
TELLER / CUSTOMER SERVICE
Municipal Credit Union
, NY
12.2016 - Current
- Accurately cross-sell credit union's products and services.
- Processed withdrawals, balanced cash drawer, loan payments.
- Increase of company revenue by informing customers of services and opening new customer accounts weekly.
- Contribution to company's growth and awareness by referring new customers in need of services to our financial specialists.
TELLER
Pay-O-Matic
, NY
09.2014 - 12.2016
- Greeted and resolved daily customers inquire.
- Efficiently provided administrative support during staffing shortages.
- Processed over 26+ customer transactions daily with attention to details.
- Received and accurately processed money orders, utility payments, personal checks and more in a timely manner.
CUSTOMER SERVICE
Administrator Of Contracts And Customer Service
, NY
02.2011 - 08.2014
- Maintaining Hard copy and electronic filing system.
- Resolved over 26+ Student portal access issues daily.
- Routing and referring office telephone communications.
- Registered students daily into school portal database system., Maintaining Hard copy and electronic filing system.
- Resolved over 26+ Student portal access issues daily.
- Routing and referring office telephone communications.
- Registered students daily into school portal database system.
Education
ASSOCIATES OF SCIENCE (A, S) - BUSINESS ADMINSTRATION
Borough of Manhattan Community College
HIGH SCHOOL DIPLOMA -
M.C.A High School
Skills
- Problem Solving
- Cash Handling
- Proactive
- Adaptability
- Time Management
- Account Opening
- Accurate Transactions
- Critical Thinking
- Organizational Skills
- Handling Pressure
- MS Office proficient
- Excellent communication skills
- Strong sense of banking ethics
- Exceptional customer service
- Strong work ethic
- Team player
TECHNICAL SKILLS
CUSTOMER SERVICE REPRESENTATIVE , C. ANNA IROH CUSTOMER SERVICE REPRESENTATIVE
Timeline
TELLER / CUSTOMER SERVICE
Municipal Credit Union
12.2016 - Current
TELLER
Pay-O-Matic
09.2014 - 12.2016
CUSTOMER SERVICE
Administrator Of Contracts And Customer Service
02.2011 - 08.2014
ASSOCIATES OF SCIENCE (A, S) - BUSINESS ADMINSTRATION
Borough of Manhattan Community College
HIGH SCHOOL DIPLOMA -
M.C.A High School
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