A Oliver-Jefferson
Dallas
Summary
Results-driven warehouse operations leader with expertise in inventory management and quality control. Proven ability to optimize workflows and train teams for enhanced productivity.
Overview
5
5
years of professional experience
Work History
Vas Group Coor. Lead
DHL Supply Chain
Dallas
08.2023 - Current
- Supervised daily warehouse operations and ensured compliance with safety protocols.
- Coordinated the workflow among team members to enhance productivity and efficiency.
- Trained new staff on equipment use, safety procedures, and operational guidelines.
- Managed inventory levels through regular checks and organized storage solutions.
- Conducted quality control inspections on incoming and outgoing shipments consistently.
- Developed schedules for staff to optimize labor resources during peak times.
- Performed regular cycle counts to maintain accurate inventory records.
- Resolved conflicts between workers in a timely manner.
- Coordinated with purchasing department to replenish stock as needed.
- Implemented best practices for storage, handling, packing, and shipping products within established timelines.
- Prepared weekly and monthly performance reports detailing productivity levels of workers in the warehouse environment.
- Performed periodic audits to ensure compliance with company standards and industry regulations.
- Provided guidance and direction to team members when needed.
- Assisted with loading and unloading trucks and moving materials into appropriate locations within the facility.
- Participated in physical inventories to verify accuracy of computer-generated reports.
- Maintained accurate inventory records and shipping documents.
- Investigated customer complaints regarding product availability or damaged goods received from the warehouse.
Operations Lead and Tasker
DHL Supply Chain
Dallas
08.2022 - 08.2023
- Coordinated daily operations to streamline workflow and enhance productivity.
- Managed inventory levels and ensured timely replenishment of supplies.
- Oversaw team performance, providing guidance and support to staff members.
- Trained new employees on safety protocols and operational procedures.
- Trained, mentored and motivated employees to maximize team productivity.
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Facilitated communication between departments to improve collaboration on projects.
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
- Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
- Providing guidance and mentorship for junior staff members.
- Resolving escalated issues involving customers, vendors or employees.
- Performing root cause analysis of any problems encountered in operations.
Warehouse Shipping Lead(Showroom)
DHL Supply Chain
DeSoto
08.2020 - 08.2022
- Coordinated shipping schedules to ensure timely dispatch of warehouse products.
- Oversaw daily operations of shipping department to maintain workflow efficiency.
- Managed inventory records using warehouse management software for accuracy.
- Collaborated with logistics teams to optimize shipping routes and reduce delays.
- Conducted regular inspections of packaging materials for quality assurance.
- Assisted in resolving shipping discrepancies and customer service inquiries promptly.
- Monitored inventory levels to ensure availability of stock for customer orders.
- Ensured efficient and accurate receiving, stocking, and shipping of product.
- Resolved customer complaints related to accuracy or delivery timeframes of orders.
- Oversaw the loading of trucks and ensured that shipments were properly secured for transport.
- Managed paperwork associated with incoming and outgoing shipments including customs documents.
Education
High School Diploma -
A. Maceo Smith
Dallas, TX05-2008
Skills
- Inventory management
- Warehouse operations
- Shipping logistics
- Quality control
- Performance monitoring
- Team coordination
- Workflow optimization
- Staff training
- Conflict resolution
- Attention to detail
- Forklift operation
- Sap knowledge
- Effective communication
- Problem solving
- Data entry
Timeline
Vas Group Coor. Lead
DHL Supply Chain
08.2023 - Current
Operations Lead and Tasker
DHL Supply Chain
08.2022 - 08.2023
Warehouse Shipping Lead(Showroom)
DHL Supply Chain
08.2020 - 08.2022
High School Diploma -
A. Maceo Smith