A RILEY
Roslindale,MA
Summary
I am a motivated Customer Service Sales Representative with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Pennywise Cosmetics
03.2021 - 08.2024
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure
Education
High School Diploma -
Northeastern College
Trinidad And Tobago07.2009
Skills
Excellent customer service
Problem-solving abilities
Active Listening
Strong team collaboration
Team management
Empathy
Multitasking
Effective communication
Critical Thinking
Timeline
Customer Service Representative
Pennywise Cosmetics
03.2021 - 08.2024
High School Diploma -
Northeastern College
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