Ashley Ochoa
M.A/M.O.A
El Paso,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Medical Office Assistant
Md Kids Pediatrics
EL PASO, TX
08.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Entered procedure codes and diagnosis codes into medical billing software.
- Used ECW to schedule appointments for doctor visits and procedures.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Improved timely payment of bills by developing flexible payment plans for patients.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Answered phone calls and messages , scheduling appointments and handling patient inquiries.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
- Received and routed laboratory results to correct clinical staff members.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Medical Assistant
Md Kids Pediatrics
El Paso
08.2021 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prepared initial patient charts for admission.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Tested and recorded blood glucose levels.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Office Assistant
Cornerstone Pediatrics
EL PASO, TX
10.2018 - 12.2019
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate of Arts - Medical Assistant
Southwest University At El Paso
El Paso, TX 01.2017 - 12.2018
High School Diploma -
Chaparral High School
Chaparral, NM 08.2014 - 05.2017
Skills
Good Telephone Etiquette
Decision Making
Analytical and Critical Thinking
Data Entry
Self-Motivated
Understanding of medical ethics
Industry software applications
Managing patient records
Medical Records Management
Insurance billing
Payment collection and processing
Insurance billing procedures
Physician assistance
Timeline
Medical Office Assistant
Md Kids Pediatrics
08.2021 - Current
Medical Assistant
Md Kids Pediatrics
08.2021 - Current
Medical Office Assistant
Cornerstone Pediatrics
10.2018 - 12.2019
Associate of Arts - Medical Assistant
Southwest University At El Paso
01.2017 - 12.2018
High School Diploma -
Chaparral High School
08.2014 - 05.2017