Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Langford

Forklift Operator
Memphis,TN

Summary

Driven by a results-focused approach, I enhanced Petco's store layout and merchandise visibility, leading to improved customer satisfaction. Expert in inventory management and space planning, I excel in optimizing retail environments. My leadership in team development and strong vendor relations underscores my ability to elevate store operations and achieve strategic goals.

Overview

3
3
years of professional experience

Work History

Merchandise Operations Leader

Petco Animal Supplies Stores Inc.
12.2021 - 06.2024
  • Collaborated with cross-functional teams to optimize store layout, maximizing space utilization for optimal product visibility.
  • Boosted customer satisfaction through attentive service and prompt resolution of issues or concerns.
  • Streamlined store operations by implementing efficient inventory management processes.
  • Enhanced merchandise presentation by executing visually appealing and organized displays.
  • Established strong vendor relationships to ensure timely delivery and consistent product quality.
  • Managed a team of associates, providing guidance on daily tasks as well as long-term career development opportunities within the company.

Stocker

Petsmart
12.2020 - 08.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

High School Diploma -

Bolivar Central High School
Bolivar, TN
08.2019

Skills

    Store operations

    Assortment Optimization

    Space Planning

    Merchandise planning

    Merchandise presentation

    Retail display setup

    Maintaining stock levels

    Stock replenishment

    Inventory Control

    Data-driven decision-making

    Inventory Management

    Stockroom Organization

Accomplishments

  • Supervised team of 8+ staff members.
  • Military background of 3 years.

Timeline

Merchandise Operations Leader

Petco Animal Supplies Stores Inc.
12.2021 - 06.2024

Stocker

Petsmart
12.2020 - 08.2021

High School Diploma -

Bolivar Central High School
William LangfordForklift Operator