Hillary Garcia
Stockton,CA
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
BootBarn
Stockton, CA
12.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Achieved perfect attendance and on-time record.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed, marketed and sold full range of products and support services.
Sales Associate
Bath & Body Works
Stockton, CA
02.2021 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding accessories and proper care for merchandise.
Cashier
Wetzel's Pretzels
Stockton, CA
01.2020 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Greeted many costumers per day.
Education
No Degree - Criminal Justice
Diablo Valley College
Concord, CA05.2023
High School Diploma -
Carondelet High School
Concord, CA05.2019
Skills
- Order Processing
- Creative Strategies
- Maintaining Clean Work Areas
- Customer Service
- Revenue Growth
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Company Standards
- Selling Techniques
- Reading Comprehension
- Strong Interpersonal Communication
- Work Assignments
- Critical Thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
BootBarn
12.2021 - Current
Sales Associate
Bath & Body Works
02.2021 - 05.2021
Cashier
Wetzel's Pretzels
01.2020 - 07.2020
No Degree - Criminal Justice
Diablo Valley College
High School Diploma -
Carondelet High School
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