Android
COLLIN CHISM
Quality Assurance Analyst
Catonsville,MD
Summary
Methodical Quality Assurance Engineer II experienced in software development processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature, and strong attention to detail.
Overview
5
5
years of professional experience
2
2
Certificates
Work History
Quality Assurance Engineer II
Sinclair Broadcast Group
Hunt Valley, MD
5 2022 - Current
- Streamlined communication between developers and QA by initiating weekly sync-ups, resulting in a 20% faster resolution of critical bugs.
- Improved defect identification by 30% by implementing a systematic approach to document software defects using Azure Devops.
- Partnered with leadership team to develop automation strategy and execution plan.
- Validated production deployment changes, providing reports on discovered issues to manager
- Achieved faster time-to-market for software releases by prioritizing and managing test cases effectively.
- Accelerated defect resolution time with meticulous documentation of test cases, steps, and expected results.
Quality Assurance Engineer
Descartes System Group
Owings Mills, MD
04.2019 - 05.2022
- Reduced overall testing hours 45% by writing and optimizing automation test scripts in Katelyn Studios
- Drove an initiative for more rigorous usability testing, enhancing product intuitiveness and reducing support tickets by 25%.
- Monitored the implementation of test automation; by expediting testing and reducing product launch time by 79%.
- Proposed development and testing improvements to positively impact usability, function and performance
- Demonstrated new product features and functionality to clients, managers and team members
Quality Assurance Analyst
Descartes System Group
Owings Mills, MD
6 2017 - 4 2019
- Executed 200+ automated and manual test scenarios bi-weekly, resulting in a steady release cadence with less than 2% rollback incidents.
- Successfully identified and documented over 300 bugs within the first year, consistently meeting milestone deadlines.
- Managed a rigorous negative testing program, identifying 500+ potential fail points and proactively safeguarding user experience.
- Designed test plans and scripts for 4 new software product lines, improving test coverage and efficiency by 15%.
- Authored comprehensive test cases and executed 1500+ tests for mobile and web applications, achieving 98% coverage and under 0.1% escape defects.
Education
Bachelor of Science - Computer Information Systems: Computer Forensics
Stevenson University
Owings Mills, MD 08.2013 - 2017.05
Skills
Manual test case preparation
Certification
ASTQB Certified Tester, Foundation Level
Software
IOS
Postman
Selenium
SQL
Robotframwork
Timeline
ASTAB Certified Tester, Advanced Level Test Analyst
12-2021
ASTQB Certified Tester, Foundation Level
07-2021
Quality Assurance Engineer
Descartes System Group
04.2019 - 05.2022
Bachelor of Science - Computer Information Systems: Computer Forensics
Stevenson University
08.2013 - 2017.05
Quality Assurance Engineer II
Sinclair Broadcast Group
5 2022 - Current
Quality Assurance Analyst
Descartes System Group
6 2017 - 4 2019
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