Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Rose

Henderson,NV

Summary

Dedicated professional caregiver with over 12 years of experience delivering compassionate, patient-centered care in fast-paced environments. Obtaining an associates in psychology helps enhance the ability to understand and address diverse mental health behaviors. Proficient in assisting with daily living activities, monitoring vital signs, and providing essential emotional support to promote overall well-being.

Overview

16
16
years of professional experience

Work History

Certified Nursing Assistant

Mountain View Care Center
08.2024 - Current
  • Assisted patients with daily living activities for daily comfort and wellbeing.
  • Assisted with feeding and monitored intake for patients.
  • Performed vital signs daily.
  • Provided personal care such as bathing, grooming, dressing, and feeding to maintain patient dignity.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and daily skin assessments.
  • Show team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information for record-keeping purposes.
  • Build relationships with patients and be an open ear to talk to.

Customer Service Representative

Southwest Medical DME and Pharmacy
06.2015 - Current
  • Handled escalated calls efficiently, and found resolutions for the patient or family member.
  • Developed strong product knowledge to provide to patients.
  • Scheduled deliveries for durable medical equipment monthly (enteral).
  • Look over prescriptions to verify correct documentation is listed to be approved with the insurance.
  • Verify patient's insurance daily.
  • Submit prior authorizations for insurances.
  • Medicaid knowledge of coverage proficiency.
  • Answer incoming calls high volume calls.
  • Efficiently document patients accounts.
  • Efficiency in reading prescriptions and clinical notes.
  • Telecommute position.

Certified Nursing Assistant

Maxim
10.2014 - 04.2019


  • Traveled to facilities with short staff to help cover.
  • Worked in geriatric psychiatric unit performing 15 minutes checks.
  • Worked in long term care facilities to help with ADLS.
  • Covered med surg units.
  • Answered call lights in a timely manner.


Certified Nursing Assistant

Always Best Care Senior Services
05.2014 - 07.2014
  • Live in caregiver.
  • Maintained a clean, efficient living environment for clients by performing household tasks (laundry, cleaning, and cooking.)
  • Enhanced clients physical and mental health by engaging them in different exercises and activities.
  • Established trust with clients and their families through effective communication, empathy, and professionalism.
  • Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
  • Provided emotional support for both patients and their families during difficult times or transitions in care arrangements.
  • Contributed to a positive living environment by fostering a sense of companionship and socialization for the patient.

Certified Nursing Assistant

Brookfield Rehabilitation Center and Specialty Care
05.2013 - 06.2014
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.

Swing Manager

McDonald’s
01.2010 - 03.2013
  • Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
  • Streamlined order processing for faster service times, contributing to positive customer feedback.
  • Ensured alignment with food safety regulations through regular inspections and staff education on proper handling procedures.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Resolved customer complaints promptly, fostering loyalty and repeat business through excellent service recovery efforts.

Education

Licensed Practical Nurse

College of Southern Nevada
Las Vegas, NV
05-2026

Basic Life Support

American Heart Association
10-2024

Associates of Arts - Psychology

College of Southern Nevada
12.2024

Certified Nursing Assistant

Waukesha County Technical College
Pewaukee, WI
10.2012

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Muskego High School
05.2011

Skills

  • HIPAA compliance
  • Alzheimer's and dementia care
  • Reliable team player
  • Direct patient care
  • Basic life support
  • Bedside manner
  • Feeding assistance expert
  • CNA certification
  • Bathing assistance
  • Recording vital signs
  • Electronic charting
  • Patient relationship building

Timeline

Certified Nursing Assistant

Mountain View Care Center
08.2024 - Current

Customer Service Representative

Southwest Medical DME and Pharmacy
06.2015 - Current

Certified Nursing Assistant

Maxim
10.2014 - 04.2019

Certified Nursing Assistant

Always Best Care Senior Services
05.2014 - 07.2014

Certified Nursing Assistant

Brookfield Rehabilitation Center and Specialty Care
05.2013 - 06.2014

Swing Manager

McDonald’s
01.2010 - 03.2013

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Muskego High School

Licensed Practical Nurse

College of Southern Nevada

Basic Life Support

American Heart Association

Associates of Arts - Psychology

College of Southern Nevada

Certified Nursing Assistant

Waukesha County Technical College

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Kathryn Rose