Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Viviana Dejesus

Summary

Dynamic healthcare administrator with 7 years of experience. Proven track record of optimizing operations, reducing costs, and improving patient outcomes through strategic leadership. Expertise in healthcare compliance, quality assurance, and cross-functional team management.

Overview

1
1
Certification

Work History

Healthcare Administrator

Meadowbrook Medical Center
Portland, ME
1 2020 - 7 2025
  • Streamlined operations, reducing costs by 15%
  • Implemented patient care programs, increasing satisfaction by 20%
  • Managed budgets exceeding $5M annually

    Clinical Operations Manager

    Riverside Medical Group
    Portland, ME
    1 2017 - 12 2019
    • Improved departmental efficiency by 10%
    • Oversaw staff training, boosting productivity by 25%
    • Developed compliance strategies meeting all regulations

      Patient Care Coordinator

      Harmony Health Center
      Portland, ME
      1 2015 - 12 2016
      • Enhanced care schedules, reducing wait times by 30%
      • Collaborated with 50+ staff for seamless patient care
      • Improved record-keeping systems, ensuring 100% accuracy

        Education

        Master of Healthcare Administration - Healthcare Management

        University of California, San Francisco
        San Francisco, California
        05-2015

        Bachelor of Science - Health Science

        California State University, Sacramento
        Sacramento, California
        05-2013

        Skills

        • Healthcare Operations Management
        • Team Leadership
        • Budget Planning
        • Patient Satisfaction Improvement
            • Regulatory Compliance Expertise
            • Process Optimization
            • Staff Development
            • Quality Assurance

          Certification

          • Certified Healthcare Administrator - National Association of Healthcare Professionals
          • Lean Six Sigma Green Belt - Lean Six Sigma Institute

          Languages

          Spanish
          Beginner (A1)
          French
          Intermediate (B1)
          Mandarin Chinese
          Beginner (A1)

          Timeline

          Master of Healthcare Administration - Healthcare Management

          University of California, San Francisco

          Bachelor of Science - Health Science

          California State University, Sacramento

          Healthcare Administrator

          Meadowbrook Medical Center
          1 2020 - 7 2025

          Clinical Operations Manager

          Riverside Medical Group
          1 2017 - 12 2019

          Patient Care Coordinator

          Harmony Health Center
          1 2015 - 12 2016
          Viviana Dejesus