Latasha Vinson
Oak Lawn,United States
Summary
I'm a highly resourceful and reliable Surgery Coordinator. With over 20 years of patient service and medical administrative experience. I possess a proven ability to facilitate all aspects of surgery scheduling and customer service management. Excellent communication skills and attention to detail.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
Mid America Orthopedics
05.2024 - Current
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Receptionist
UChicago Medicine
01.2023 - Current
- Greet patients and visitors while maintaining patient confidentiality
- Explain consent form, obtain signatures, and confirm accuracy of patient demographics
- Schedule New, Return, Post Op, and procedure appointments according to department guidelines
- Answer and screen calls in polite and attentive manner and document as needed
- Satisfy institutional responsibilities as assigned
- Including adventuring to alternate departments to assist
- Ex: Urgent Care Homewood, ENT, Orthopedic, and Family Medicine departments
Surgery Scheduler
Advanced Orthopedic and Spine Care
06.2022 - 01.2023
- Schedule Orthopedic surgeries and epidural injections, spinal fusions, total joint replacement procedures for 4 doctors
- Make outbound call to schedule and confirm appointments
- Obtain clearance information from PCP and specialty providers
- Call health insurances to obtain benefits and start/complete authorizations for surgery
- Schedule surgery cases through online portals with outside hospitals/facilities
- Contact outside vendors about upcoming surgery appointments
Procedure Coordinator
Rush University Medical Center
02.2017 - 08.2020
- Scheduled IR pre and post op procedures while working closely with physicians, patients, and staff members
- Updated physicians schedule per protocol, changes, and handbook guidelines
- Ordered equipment and coordinate OR cases with equipment companies and representatives
- Provided patients with IR pre procedure guidelines including lab test, imaging, and anesthesia protocol
- Coordinated surgeries, pre and post op appointments with outside facilities
- Confirmed procedure date and time of arrival with patients
- Trained new employees on administrative procedures, company policies and performance standards
Surgery Coordinator
Mid America Orthopedics
12.2014 - 02.2017
- Arrange time, date, and location for procedures
- Arrange pre-operative testing and exams as needed
- Prepare and provide pre patient packets either in person or through mail
- Counsel patient's regarding anesthesia protocols and surgery restrictions
- Schedule post op appointments as needed
- Coordinate with physicians and vendors to ensure equipment and surgical needs
- Obtain precertification and authorizations of surgeries, admissions
- Call to obtain insurance benefits
Education
High School Diploma - Computer Studies
Percy L. Julian
Chicago, IL05.2002
Associate Degree - Nursing
Olive Harvey College
Chicago, IL05.2017
Skills
- Counseling
- Scheduling
- Coordination
- Precertification
- Authorization
- Insurance Benefits
Certification
- Epic Super User
- Medical Terminology Certification
- Business Management Certification
Personal Information
Title: Surgery Coordinator
Timeline
Surgical Coordinator
Mid America Orthopedics
05.2024 - Current
Receptionist
UChicago Medicine
01.2023 - Current
Surgery Scheduler
Advanced Orthopedic and Spine Care
06.2022 - 01.2023
Procedure Coordinator
Rush University Medical Center
02.2017 - 08.2020
Surgery Coordinator
Mid America Orthopedics
12.2014 - 02.2017
High School Diploma - Computer Studies
Percy L. Julian
Associate Degree - Nursing
Olive Harvey College
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