Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jacqueline C. Dixon
Open To Work

Jacqueline C. Dixon

Auditing/Monitoring- Habilitation/Coordination
Phoenix,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Habilitation/ATC ProviderHabilitation Services Project Coordinator (HSPC)-Program MonitorEnrollment Coordinator

Work Type

Full Time

Location Preference

Hybrid
Location: Phoenix, AZ
Open to relocation: Yes

Important To Me

Work-life balanceCompany CultureWork from home optionPaid time offHealthcare benefitsPersonal development programsFlexible work hoursPaid sick leave

Summary

Guided individuals in navigating community resources, fostering skill development and training opportunities to establish a strong foundation for sustainable employment.

Overview

15
15
years of professional experience

Work History

Habilitation/ATC Provider

Arion Care Solutions
10.2011 - Current
  • Provide Habilitation/ATC services to persons with disabilities in home and community settings
  • Document all activities and progress/Summarize in monthly reports
  • Attend all required trainings

Habilitation Services Project Coordinator (HSPC)-Program Monitor

Division of Developmental Disabilities State of Arizona
05.2017 - 12.2025
  • Traveled Statewide to complete reviews and was responsible for compliance inspections of licensed/certified programs serving individuals with developmental disabilities.
  • Ensured compliance with contractual and programmatic requirements, appropriate statutes, rules, regulations and standards of health and safety.
  • Conducted new program reviews for licensed/certified programs.
  • Provided excellent customer service giving technical assistance and training to Qualified Vendors as needed.
  • Detailed reports written to summarize monitoring results.
  • Ensured that contracted providers out of compliance produced remediation or developed a Corrective Action Plan outlining the necessary requirements to get them back into compliance.
  • Conducted follow-up visits to ensure that remediation plans were implemented and successful and that there were no systemic trends.
  • Accurately reported the results of inspections/reviews with detailed reports written to summarize monitoring results, informing department supervisor of unusual findings and of follow up visits.
  • Entered and maintained monitoring results in written and electronic files.
  • Attended meetings and trainings as directed by the department supervisor.

Enrollment Coordinator

One Step Beyond
02.2015 - 05.2017
  • Oversee all steps in the member enrollment process
  • Conduct tours and intake meetings
  • Attend ISP meetings
  • Maintain Member Files

Education

Associate Degree - Criminal Justice

Kaplan University
Cedar Falls, Iowa
01-2009

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Attention to detail

Flexible and adaptable

Dependable and responsible

Excellent communication

Calm under pressure

Active listening

Organization and time management

Decision-making

Timeline

Habilitation Services Project Coordinator (HSPC)-Program Monitor

Division of Developmental Disabilities State of Arizona
05.2017 - 12.2025

Enrollment Coordinator

One Step Beyond
02.2015 - 05.2017

Habilitation/ATC Provider

Arion Care Solutions
10.2011 - Current

Associate Degree - Criminal Justice

Kaplan University
Jacqueline C. DixonAuditing/Monitoring- Habilitation/Coordination
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