Tarneesha James
Rayville,LA
Summary
Adaptable individual with skills in Case Management. Works effectively with cross-functional teams in ensuring operational and service excellence. Experience in optimizing productivity, efficiency and service quality across various environments. Organized and dependable individual, successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Support Coordinator
Living Water Family Services
Monroe, LA
02.2022 - Current
- Managed a caseload of up to 35 recipients of all ages and their family to ensure proper services are being offered and delivered.
- Identified, compiled, and reviewed all any necessary assessments and others documents relevant to recipient/family’s needs, interests, preferences, and desired outcomes.
- Worked with recipient/family to prepare plan of care, which includes useful information about recipient and all Medicaid services and informal/natural resources, as well as community resources, that are useful in developing strategies to support recipient in attaining their personal outcomes.
- Demonstrated effective communication skills by following up with recipient/ family on a regular basis to discuss if all services are appropriate, satisfactory, and being delivered as planned.
- Advocated for recipient to assist him/her in obtaining appropriate benefits or services to help establish, expand, and maintain natural support.
- Coordinated meetings, prepared and reviewed any information relating to the progress of recipients/services and working in collaboration with other providers.
Family Support Coordinator
Center For Personal Development
Monroe, LA
01.2020 - 02.2022
- Managed caseload of 30+ clients, aged birth to 3 and their families to ensure proper delivery of services.
- Assessed the provision of services and progress by conducting monthly phone calls and scheduling and conducting quarterly meetings in allotted time frame.
- Partnered with Early Intervention providers to create, review, and revise Individual Family Service Plans for 30+ clients, focusing on determining goals of development.
- Prepared and maintained documentation of services to ensure compliance with state and agency regulations.
- Created authorizations for essential and necessary developmental assessments and participation of providers at team meetings.
Education
MBA - Human Resources Management
Louisiana State University At Shreveport
Shreveport, LA12.2022
Bachelor of Arts - Psychology
University of Louisiana At Monroe
Monroe, LA05.2019
Skills
- Office Management
- Care Coordination Support
- Individualized Service Plans
- Management Support
- Conflict Resolution Techniques
- Meeting Coordination and Support
- Resource Allocation
Timeline
Support Coordinator
Living Water Family Services
02.2022 - Current
Family Support Coordinator
Center For Personal Development
01.2020 - 02.2022
MBA - Human Resources Management
Louisiana State University At Shreveport
Bachelor of Arts - Psychology
University of Louisiana At Monroe
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