Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Letha Mohler

Emerald Isle,NC

Summary

Exemplary professional offering over 10 years of experience assisting pharmacists and clinical staff in patient health care. Skilled gatekeeper, and project manager preparing well-researched and accurate documents; managing projects simultaneously in a fast-paced environment with changing priorities; and efficiently handling daily tasks.

Overview

7
7
years of professional experience

Work History

Medical Information Associate

Thermo Fisher Scientific Inc.
Raleigh, NC
02.2022 - 05.2022
  • Provides medical and technical information and performs intake of adverse events/product complaints with quality customer service.
  • Responds accurately and professionally to medical and technical information inquiries received via phone, email, internet, or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information.
  • Identifies, records, and triages adverse events and product complaints according to organizational, client, and
    regulatory guidelines and provides additional support.
  • Maintains knowledge of project and corporate policies and procedures including client products, SOPs, protocols,
    GCPs, and all applicable regulatory requirements.

Pharmacy Services Coordinator

Blue Cross Blue Shield
, USA
03.2021 - 11.2021
  • Assist in the development and management of pharmacy benefit administration
  • Provide support to staff and coordinate tasks regarding the research, development, implementation and evaluation of programs, projects and initiatives
  • Serve as resource and subject matter expert for clinical staff and pharmacists to provide input regarding patient benefit needs, impacts and projects

Meds to Beds Pharmacy Tech II

Duke University Hospital
Durham, USA
06.2020 - 11.2020
  • Work with a team of technicians to facilitate outpatient prescription adherence through the entry, filling, and delivery of prescriptions
  • Produce documents outlining details of daily operations and procedures
  • Collaborate with case managers, hospital providers, and care teams to ensure patient and drug safety upon patient discharge
  • Provide oversight for good clinical practice and pharmacovigilance
  • Compile surveys, and offer long-term solutions for patient and hospital staff satisfaction

DEA Compliance Officer

Mutual Drug
Durham, USA
01.2020 - 04.2020
  • Serve as liaison between pharmacies and the local DEA
  • Ensure proper pharmacovigilance within dispensing periods
  • Research, verify, and document relevant prescribing doctors
  • Identify dispensing trends relative to risk of drug diversion
  • Create Pro-Compliance reports for client use and prevention of malpractice

Certified Pharmacy Tech

Walgreens
Raleigh/Wilmington, USA
01.2015 - 12.2019
  • Assist pharmacists and lead team members in operating the pharmacy
  • Serve as liaison between pharmacy, providers, and rehabilitation centers
  • Maintain high quality drug safety standards
  • Appeal insurance denials, and provide patients with options concerning costs
  • Research and compile information for control inventory and pharmacy audits
  • Create bi-weekly schedule according to budget

Education

Bachelor - English; Professional Writing

University of North Carolina
Wilmington, NC
05.2018

Associates - Arts

Carteret Community College
Morehead City, NC
05.2013

English Literature - Technical Writing

North Carolina State University
Raleigh, NC
01.2010

Skills

  • Project Management
  • Technical Writing
  • Detail Orientation
  • Deadline Management
  • MS Office
  • Multi-system Use
  • Leadership
  • Teamwork
  • Organizational Skills
  • Problem Solving
  • Research
  • Analytics
  • Rule Adherence
  • Adaptability

Timeline

Medical Information Associate

Thermo Fisher Scientific Inc.
02.2022 - 05.2022

Pharmacy Services Coordinator

Blue Cross Blue Shield
03.2021 - 11.2021

Meds to Beds Pharmacy Tech II

Duke University Hospital
06.2020 - 11.2020

DEA Compliance Officer

Mutual Drug
01.2020 - 04.2020

Certified Pharmacy Tech

Walgreens
01.2015 - 12.2019

Bachelor - English; Professional Writing

University of North Carolina

Associates - Arts

Carteret Community College

English Literature - Technical Writing

North Carolina State University
Letha Mohler