Summary
Overview
Work History
Education
Skills
Certification
Phone
Timeline
Generic

Valerie Hicks

Dunwoody

Summary

Results-driven compliance professional with extensive experience in municipal code enforcement. Demonstrated ability to identify violations and implement corrective measures to safeguard community standards. Known for strong teamwork, adaptability, and effective communication to achieve regulatory compliance. Strong background in regulatory compliance and public safety. Expertise in enforcement procedures, property inspections, and legal codes. Recognized for exceptional teamwork, adaptability, and delivering results. Skilled in conflict resolution, documentation, and communication. Trusted to maintain high standards and ensure community well-being. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Collaborative Code Enforcement

City Of Dunwoody
08.2021 - 10.2023
  • Enforces City codes and ordinances pertaining to zoning, housing, and land development
  • Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards; attends neighborhood meetings to discuss and educate citizens about City codes
  • Responds to citizen concerns and complaints and City Council requests
  • Prepares records and reports pertaining to abatements, court actions, daily activities, enforcement actions and inspections
  • Compiles documentation for and issues summons with approval of supervisor
  • Testifies in municipal court; performs additional duties as assigned
  • Perform other related duties as assigned

Solid Waste Route Supervisor

City of Atlanta
04.2018 - 08.2021
  • The purpose of this job is to oversee education and enforcement of City of Atlanta Solid Waste ordinances / codes which provide for the protection of property, safety and the welfare of the general public
  • Respond to code compliance questions from the Solid Waste Code Enforcement Supervisor, Department of Public Works executive team and the general public concerning violations
  • Oversee education and enforcement of City code violations in public rights-of-way
  • Ensure compliance with the City's Solid Waste ordinances
  • Prepare notices of violations indicating requirements for compliance
  • Conducts research regarding property ownerships examines tax and title records to obtain name and addresses of property owners

Code Compliance Officer

DeKalb County
07.2016 - 05.2018
  • Enforce compliance with county regulations and ordinances including those pertaining to zoning, land use, nuisance housing, building codes, health and safety, and blight
  • Conduct field investigations, inspect properties for violations, contact residence or business in effort to resolve violations
  • Issue and post warning notices, corrective notices, orders to comply, and related documentation for code violations
  • Schedule and perform all follow-up functions to gain compliance
  • Prepare evidence in support of legal actions taken by the City; testify at hearings and in court proceedings as required

Leasing Manager

Harbor Group Management
10.2012 - 01.2016
  • Company Overview: Creekside Corners
  • Meet with prospective clients and provide details, terms, and conditions for leasing
  • Marketing and sales team consultation/ strategy implementation
  • Screen tenants and conduct background checks to finalize or cancel leases
  • Tenant retention to include risk and maintenance management
  • Fiscal management (rent collection and vendor payments)
  • Prepare lease agreements, revenue collection reports, and other files as required
  • Creekside Corners

Leasing Manager

Place Properties
08.2007 - 09.2009
  • Company Overview: University Place Student Housing
  • Meet with prospective clients and provide details, terms, and conditions for leasing
  • Manage contractor scheduling
  • Conduct unit inspections
  • Maintenance staff management (work order request)
  • Fiscal management (rent collection, delinquencies, deposits, and vendor payments)
  • Process lease agreements for prospective and current residents
  • University Place Student Housing

Education

High School Diploma -

Frederick Douglass
Atlanta, GA
06-1985

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Conflict resolution
  • Health and safety codes
  • Effective negotiation skills
  • Property maintenance standards
  • Investigation and research
  • Code compliance monitoring
  • Violation identification
  • GIS mapping tools
  • Enforcement action planning
  • Clear communication skills
  • Legal compliance
  • Research
  • Interpretation skills
  • Organization skills
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Critical thinking
  • Organizational skills
  • Inspection reporting
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Safety awareness
  • Decision-making
  • Task prioritization
  • Self motivation
  • Analytical thinking
  • Computer literacy
  • Written communication
  • Problem-solving aptitude
  • Professional demeanor

Certification

  • Georgia Associate of Code Enforcement (GACE)- Level 1
  • Georgia Fair Housing Certification
  • National Apartment Leasing Personnel Certification
  • GSWCC/Soil Erosion/ RED CARD

Phone

cellular, (404)438-6465

Timeline

Collaborative Code Enforcement

City Of Dunwoody
08.2021 - 10.2023

Solid Waste Route Supervisor

City of Atlanta
04.2018 - 08.2021

Code Compliance Officer

DeKalb County
07.2016 - 05.2018

Leasing Manager

Harbor Group Management
10.2012 - 01.2016

Leasing Manager

Place Properties
08.2007 - 09.2009

High School Diploma -

Frederick Douglass
Valerie Hicks