Nakia Newson
NORTH LAS VEGAS,NEVADA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
10
10
years of professional experience
Work History
Concierge Specialist
Perfect Rental Home Corperation
Lasw Vegas, NV
01.2022 - Current
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Displayed absolute discretion at handling confidential information.
- Managed residential properties and staged homes prior to clients' arrivals.
Pharmacy Technician
Walgreens
North Las Vegas, NV
12.2015 - 12.2018
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Recruited, trained and guided new pharmacy technicians, improving overall performance 100%.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Laborer
Labor Union Local 872
Las Vegas, NV
01.2003 - 01.2010
- Loaded, unloaded and moved material to and from storage and production areas.
- Used radios and hand signals to coordinate communication between equipment operators and ground workers.
- Prepared job sites by removing debris and setting up materials and tools.
- Worked alongside team to accomplish work goals according to schedule.
- Performed general housekeeping and cleaning tasks.
- Directed traffic away from hazardous locations to protect team members and general public.
Education
Comestology - Cosmetologh
Marinello School of Beauty - Las Vegas
Las Vegas, NV08.2010
High School Diploma -
Oakland High School
Oakland, CA06.1992
Skills
- Mail Receiving and Delivery
- Business Services
- Accounting
- Property Management
- Bank Deposits
- Payroll
- Billing and Payments
- Court Appearances
Timeline
Concierge Specialist
Perfect Rental Home Corperation
01.2022 - Current
Pharmacy Technician
Walgreens
12.2015 - 12.2018
Laborer
Labor Union Local 872
01.2003 - 01.2010
Comestology - Cosmetologh
Marinello School of Beauty - Las Vegas
High School Diploma -
Oakland High School