Melanie Chivers

Extensive knowledge of claims classification, statutes and campus procedures. Programs included LB&I Information Referrals, Research & Experimental (R&E) classification, Change in Accounting Methods (CAM), Category A (CATA) claims, Joint Committee Claims (JCC).

• Acted as liaison for Federal Deposit Insurance Corp (FDIC).
• Expert in transcript analysis and resolving account issues for field examination.
• Development of campus claims procedure and training materials. Including the development of procedures research credit and AAR (Administrative Adjustments Request) under Bipartisan Budget Act (BBA).
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Developed and implemented data governance policies and procedures.
• Created data models to support decision-making processes.

• Managed Team of ten revenue agents and administrative employees 2019/2020 and team leader 2020-2025. Responsible for planning, organizing, coordinating, monitoring, and directing the programs related to the support of examination field activities for the LB&I on a national basis.
• Provides advice and guidance to Industry PSP Analysts, Territory Managers and Team Managers on LB&I projects and programs.
• Implemented and maintained improved business and work systems and processes. For example, worked with Engineering Management and LB&I Executives to analysis research credit claims and develop procedures for implementation of new valid claim procedures.
• Analyzed programs and created presentations to inform upper management of processes and recommend improvements.
• Prepared weekly reports for upper management and analyzed and resolved technical and personnel issues.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.

Grade 14 Senior Revenue Agent managed and coordinated large Grade 14 CII examination. Examining large case returns including the audit of large, consolidated C corporations, S corporations, partnerships, trusts and individual returns.

• Senior Team Coordinator (STC) of a grade 14 CIC case and previously an Account Coordinator on CAP cases which required management of several team members.
• Proficient in analyzing financial information, tax returns and related documents; creating risk assessments and audit plans, coordination of team members and effectively communicating with taxpayer. Ultimately, responsible for the progress of the examination.
• Developed complex industry-wide issues and collaborated with technical teams. Advisors, Counsel and Appeals; working with taxpayer to gather information on issues, discussing Services ‘position and obtaining agreement on issues where possible.
• Worked Technical Advice Memorandums and a Pre-Filing Agreement. Many of the issues developed were used on the new mining website being developed by the mining SMEs. Identify significant mining issues which resulted in Technical Advice Memorandums.
• Worked closely with international agents in developing transfer pricing, cost sharing, foreign tax credit, ETI, and check the box issues under 165(g).

• Preparation and reviewed of complex federal and state income tax returns for accuracy, ensuring timely filing and compliance with applicable laws.
• Prepared quarterly tax provisions and footnotes required fo SEC fillings. and related tax disclosures for statutory or GAAP financial statements and miscellaneous state and local tax filings.
• Assisted in managing audits of federal and state income tax and state and local filings.
• Performed technical tax research on federal and state issues.
• Managed sales & use and property tax staff, including overseeing state tax audits and researching state tax issues.

• Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
• Created training materials and led educational sessions for colleagues on emerging tax topics or regulatory changes that may affect the organization''s operations.
• Researched and analyzed tax developments and applications to specific business situations.
• Prepared related tax disclosures for statutory or GAAP financial statements and miscellaneous state and local tax filings.
• Managed a team of junior accountants, providing mentorship and professional development opportunities to foster growth.

• Developed supplemental materials to support diverse learning needs within the classroom.
• Taught income tax classes in business operations, business procedures.
• Conducted assessments and provided individualized feedback to help students improve their performance.
• Participated in departmental meetings, contributing valuable input regarding program improvements and faculty initiatives.
• Appraised student understanding by applying course content and gauging comprehension.

• Preparation and review of C corporation, S corporation, partnership, fiduciary, individual, estate and gift tax returns.
• Member of the personal financial planning group Presented several tax seminars relating to personal financial planning.
• Researched and analyzed specialized tax laws, rules and regulations and analyze pertinent client, industry, and technical matters to remain current on tax legislation.
• Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
• Provided exceptional customer service under tight deadlines while handling confidential information responsibly and accurately.
• Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.

• Honor Roll
• Full Tuition Scholarship Recipient
• 3.9 GPA
• Relevant Coursework: Accounting and Federal Income Tax courses.

• Honor Roll
• Full Tuition Scholarship Recipient
• 3.9 GPA
• Courses in communications, management, marketing, accounting and finance.

• Honor Roll
• Full Tuition Scholarship Recipient
• 3.9 GPA