Lilianna Oberfoell
Newberg,OR
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Babysitter
Bonilla Family
09.2021 - 05.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Warehouse Worker
Amazon
10.2023 - 01.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Food Handler
Enchanted Forest Theme Park
04.2021 - 08.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Science - Human Services
Chemeketa Community College
Salem, OR06.2026
High School Diploma -
South Salem
Salem06.2023
Skills
- Customer Service
- Cleaning and Sanitizing
- Conflict Negotiation
- Quality Assessment
- Proper Food Storage
- Dishwasher Operation
- Problem Solving
- Kitchen Station Restocking
Timeline
Warehouse Worker
Amazon
10.2023 - 01.2024
Babysitter
Bonilla Family
09.2021 - 05.2024
Food Handler
Enchanted Forest Theme Park
04.2021 - 08.2021
Bachelor of Science - Human Services
Chemeketa Community College
High School Diploma -
South Salem
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