Summary
Overview
Work History
Education
Skills
Timeline
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Lilianna Oberfoell

Newberg,OR

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Babysitter

Bonilla Family
09.2021 - 05.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Warehouse Worker

Amazon
10.2023 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Food Handler

Enchanted Forest Theme Park
04.2021 - 08.2021


  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained high customer satisfaction levels by preparing orders accurately.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Bachelor of Science - Human Services

Chemeketa Community College
Salem, OR
06.2026

High School Diploma -

South Salem
Salem
06.2023

Skills

  • Customer Service
  • Cleaning and Sanitizing
  • Conflict Negotiation
  • Quality Assessment
  • Proper Food Storage
  • Dishwasher Operation
  • Problem Solving
  • Kitchen Station Restocking

Timeline

Warehouse Worker

Amazon
10.2023 - 01.2024

Babysitter

Bonilla Family
09.2021 - 05.2024

Food Handler

Enchanted Forest Theme Park
04.2021 - 08.2021

Bachelor of Science - Human Services

Chemeketa Community College

High School Diploma -

South Salem

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Lilianna Oberfoell