Danielle Grant
New York,N.Y.
Summary
To pursue a career that will utilize my outstanding customer service, organizational and managerial skills towards the betterment of the company and simultaneously fosters my growth.
Overview
16
16
years of professional experience
Work History
Records Processor
Duane Morris, LLP
08.2022 - Current
- Responsible for independently filing, tracking and keeping the files and records of multiple cases for over fifteen attorneys.
- Logged and transferred files between various site locations.
- Organization of storage areas for files and cases.
- Daily correspondence with attorneys and staff.
- Created client matters for new and transferred cases.
Records Technician
Wilson Elser, LLP – Swiss Post Solutions
12.2019 - 04.2020
- Responsible for independently filing, tracking and keeping the files and records of multiple cases for over fifteen attorneys.
- Set up offices for new staff members and attorneys.
- Delegated and divided tasks for team members.
- Logged and transferred files between various site locations.
- Organization of storage areas for files and cases.
- Daily correspondence with attorneys and staff.
- Created client matters for new and transferred cases.
- Filled in as receptionist as well as handled firm switchboard.
Sales Guide
Eddie Bauer
09.2016 - 11.2019
- Customer relations
- Tracking and creating daily logs of clientele
- Visual merchandising
- Visual display
- Exceeded daily sales goals
Key-Holder
The Paper Source
04.2016 - 03.2017
- Responsible for opening and closing store location in a timely manner
- Delegate tasks between Customer Service Associates
- File distribution amongst staff
- Daily Chat-ins to keep all staff abreast with daily functions
- Creative demonstrations of various D.I.Y. projects
- Clerical Duties.
- Daily communication with district manager and store locations.
- Visual Display
Records Technician
HPMB Attorneys at Law (by way of Canon Business Process Solutions)
11.2014 - 05.2016
- Maintained confidential medical records and case files.
- Data Entry.
- All Clerical Duties.
- Daily Correspondence with law firm staff and attorneys.
- Created and logged various files for new cases.
In-Store Stylist
Levi Strauss & Co.
09.2013 - 11.2014
- Customer Service
- Data entry
- Visual display and merchandising.
- Assist consumers in finding the proper and appropriate fit in apparel for their body type.
- Responsible for maintenance and steady flow of activity in a vital and high volume store location.
- Delegate tasks
Full-time Key Holder
Laila Rowe
06.2012 - 07.2013
- Delegate tasks
- Daily correspondence with corporate office, district managers and Laila Rowe locations throughout the city.
- Time management of staff breaks and tasks.
- Ensure steady flow of store activity.
- Store maintenance and visual display.
- Update staff of any store locations, systems or company changes.
- File distribution amongst staff.
- All clerical duties.
- Customer service.
Part-time Assistant Manager (Third Key)
Claire’s Accessories
11.2011 - 05.2012
- Data Entry
- Stock and inventory
- Ensured the satisfaction of all customers and patrons
- Suggestive Selling
- Responsible for a team of at least eight members.
- Clerical Duties including (but not limited to); maintaining daily budget sheets
- Ensured the daily logging and dropping off of the work day’s bank deposit
- Maintained daily communication with district manager
Mailroom Clerk
Swiss Post Solutions – Rockefeller Center Group
12.2010 - 01.2011
- Data Entry
- Delivered packages amongst companies
- Inventory
- All Clerical Duties
- Scanned and X-Rayed all Mail to ensure the safety of the company
Mailroom Clerk
Swiss Post Solutions – Tishman Speyer Properties
11.2010 - 11.2010
- Data Entry
- Delivered packages amongst companies
- Inventory
- All Clerical Duties
- Scanned and X-Rayed all Mail to ensure the safety of the company
Sales Associate
Ricky’s NYC
08.2009 - 08.2010
- Stock and Organization.
- Cashier
- Customer Service
- Visual Display
- Training
- Clerical Work
- Distributing documents between corporate office and store location.
Education
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Satellite Academy
New York, N.Y.06.2009
High School - undefined
High School For Environmental Studies
New York, N.Y.06.2007
Timeline
Records Processor
Duane Morris, LLP
08.2022 - Current
Records Technician
Wilson Elser, LLP – Swiss Post Solutions
12.2019 - 04.2020
Sales Guide
Eddie Bauer
09.2016 - 11.2019
Key-Holder
The Paper Source
04.2016 - 03.2017
Records Technician
HPMB Attorneys at Law (by way of Canon Business Process Solutions)
11.2014 - 05.2016
In-Store Stylist
Levi Strauss & Co.
09.2013 - 11.2014
Full-time Key Holder
Laila Rowe
06.2012 - 07.2013
Part-time Assistant Manager (Third Key)
Claire’s Accessories
11.2011 - 05.2012
Mailroom Clerk
Swiss Post Solutions – Rockefeller Center Group
12.2010 - 01.2011
Mailroom Clerk
Swiss Post Solutions – Tishman Speyer Properties
11.2010 - 11.2010
Sales Associate
Ricky’s NYC
08.2009 - 08.2010
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Satellite Academy
High School - undefined
High School For Environmental Studies