Results-driven personnel and administrative professional with experience supporting large-scale Air Force training and personnel operations in fast-paced environments. Proven ability to manage high-volume personnel programs, streamline administrative processes, and lead training and organizational initiatives. Demonstrated leadership through professional development organizations, mentorship, and community engagement while earning a Bachelor of Arts in Human Resources Management with a 3.9 GPA.
Overview
4
4
years of professional experience
Work History
Records Processor
United States Air Force- 737th Training Support Squadron
San Antonio, TX
01.2026 - Current
Processed trainee personnel actions supporting 7 Basic Military Training squadrons responsible for producing more than 365,000 Airmen annually across 7 major commands.
Managed records processing operations for incoming trainee flights within one of the Air Force’s largest training environments, ensuring accurate personnel accountability and administrative readiness.
Verified and processed trainee records for individuals entering 115 Air Force career specialties, improving documentation accuracy and reducing administrative discrepancies prior to training graduation.
Produced and issued approximately 730,000 military identification tags annually for incoming trainees while maintaining strict accountability and accuracy standards.
Processed high-volume military identification card transactions and dependent enrollments through Air Force personnel systems while safeguarding confidential personnel information.
Delivered personnel processing and administrative readiness briefings to 35,000+ Basic Military Training trainees annually, ensuring accurate completion of required documentation and compliance with Air Force procedures.
Coordinated directly with Air Force recruiters, Military Entrance Processing Stations (MEPS), and the Basic Military Training Scheduling Office to resolve documentation discrepancies and maintain trainee records compliance.
Verified and processed Servicemembers’ Group Life Insurance (SGLI) and DD Form 93 emergency data documentation for thousands of incoming trainees to ensure timely completion and personnel readiness.
Supported personnel operations for both the 2nd Air Force and the 37th Training Wing by maintaining accurate trainee records and administrative accountability across multiple training squadrons.
Managed high-volume administrative processing in a fast-paced operational environment while consistently meeting strict deadlines and supporting uninterrupted training operations.
Collaborated with training leadership, personnel offices, and support agencies to improve processing efficiency, resolve administrative issues, and maintain mission readiness support.
Command Support Staff
United States Air Force- 344th Training Squadron
San Antonio, TX
02.2024 - 01.2026
Serve as the primary administrative and personnel support specialist for a 200-member squadron supporting 22 career fields across 3 military installations.
Manage 61 personnel, administrative, and readiness programs ensuring compliance with organizational policies, records management standards, and operational requirements.
Support organizational operations tied to more than $1.2M in funding and $200M in training assets within one of the Air Force’s largest training environments.
Processed 314+ personnel actions and managed $68K in special duty pay entitlements while maintaining accuracy and compliance with personnel regulations.
Closed 67 headquarters-level personnel case actions involving records updates, personnel corrections, and administrative coordination.
Developed the squadron’s first personnel administration standard operating procedures and continuity guides, implementing 34 process improvements that increased workflow efficiency, accountability, and program consistency.
Improved administrative processing timelines from 72 hours to same-day completion through process optimization and enhanced interdepartmental coordination.
Led training initiatives for personnel across 4 units, improving administrative program consistency and strengthening personnel support operations.
Directed 2 deployment readiness training events preparing 410 junior personnel for operational and contingency support responsibilities.
Facilitated 3 workplace prevention and professional development training sessions for a 200-member organization to strengthen organizational readiness and awareness.
Maintained operational continuity and completed 54 leadership-directed administrative actions during a 50% staffing shortage while meeting mission requirements and organizational deadlines.
Maintained zero discrepancies during higher-level compliance inspections and program reviews, contributing to the unit being recognized as a benchmark administrative program within the training group.
Evaluations Technician
United States Air Force- 802nd Force Support Squadron
San Antonio, TX
08.2022 - 02.2024
Managed employee performance evaluation and personnel records programs supporting one of the Air Force’s largest training installations, serving more than 24,000 active-duty personnel.
Processed and reviewed performance evaluations, promotions, and personnel actions for 200+ employees across multiple departments while ensuring accuracy, compliance, and on-time completion.
Selected to assist with the Air Force-wide implementation of the myEval 2.0 personnel management system, training 107 administrative employees across Joint Base San Antonio and contributing to 13 policy improvements.
Improved administrative workflows and tracking procedures, reducing overdue evaluations by 30% and increasing overall operational efficiency.
Collaborated with senior leadership to develop the organization’s first standardized performance evaluation and promotion recommendation procedures, training 9 supervisors on updated processes.
Processed 214 personnel actions and implemented 34 process improvements through the development of a comprehensive personnel administration standard operating procedure.
Reduced personnel processing timelines from 72 hours to same-day completion by streamlining workflows and improving communication between departments.
Resolved 28 complex personnel case actions three weeks ahead of standard timelines while supporting 54 leadership-directed administrative actions during a 50% staffing shortage.
Maintained zero discrepancies during higher-level compliance inspections and program reviews, contributing to the organization being recognized as a benchmark administrative program.
Coordinated directly with leadership teams, human resources offices, and headquarters-level agencies to maintain accurate personnel records and support organizational readiness.
Education
Bachelor of Arts - Human Resources Management
University of Arizona Global Campus
Chandler, AZ
03.2026
Bachelor of Arts - Human Resources Management
Community College of The Air Force
Montgomery, AL
04.2025
Skills
Records management
Personnel Administration
Program Management
Leadership Development
Process Improvement
Records Management
Administrative Compliance
Public Speaking & Briefing
Training & Mentorship
Cross-Functional Collaboration
Microsoft Office Suite
Personnel Management Systems (MilPDS, myEval)
Operational Coordination
Customer Service & Support
Affiliations
Rising VI Leadership Organization — Professional Development Lead
Booster Club — President/Vice President
Youth Cheerleading Program — Head Coach
Community Volunteer & Fundraising Coordinator
Volunteer Coordinator for Nonprofit Community Outreach Events
Blood Drive Volunteer Coordinator
Society of Human Resource Management
Awards
2026 Air & Space Forces Association Kellogg-Loos Award Recipient
Squadron Airman of the Year
Squadron Technical Training Support Airman of the Year