Cindy Bloomfield
Corona,CA
Summary
Dedicated and detail-oriented Medical Records Specialist with over a decade of experience and expertise in HIPAA compliance, medical records management, and customer service. Proven ability to streamline documentation processes, enhance data accuracy, and improve operational efficiency. Adept at managing sensitive patient data and fulfilling Workers' Compensation, Civil, Federal and criminal subpoenas.
Overview
13
13
years of professional experience
Work History
Medical Records Specialist
Cucamonga Valley Medical Group
02.2013 - 01.2026
- Maintained accurate patient records using electronic health record (EHR) systems.
- Ensured compliance with HIPAA regulations through diligent record management practices.
- Collaborated with healthcare professionals to streamline documentation processes for improved efficiency.
- Trained new staff on medical records protocols and EHR software functionalities.
- Led initiatives to enhance data accuracy, resulting in reduced discrepancies in patient information.
- Developed workflows that improved retrieval times for medical records requests by 20%.
- Implemented process improvements that enhanced overall operational efficiency within the medical records department.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Reviewed charts and flagged incomplete or inaccurate information.
- Kept accurate log of requests for medical information and records.
- Followed up with patients about medical and healthcare processes.
- Maintained patient confidence by keeping patient records information confidential.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Managed electronic medical records for [Number] patients.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
- Collaborated with cross-functional teams to identify areas for process improvement in the handling of sensitive patient data.
- Developed educational materials for staff on proper medical record documentation, enhancing overall accuracy and quality of patient records.
- Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
- Maintained relationships with medical providers, suppliers, and reporters.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Supported medical staff by providing organized and accurate medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Responded to patient inquiries to provide information and details of medical records.
- Printed and photocopied documents to provide patients with copies of medical records.
- Assisted in preparation of medical reports for external parties.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Maintained accuracy, completeness, and security for medical records and health information.
- Scanned and uploaded medical records into electronic medical records system.
- Researched and resolved medical record discrepancies.
- Verified accuracy of patient information in medical records.
- Processed and tracked requests for medical records from external organizations.
- Sorted and distributed incoming and outgoing medical records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Followed up with medical staff regarding missing information in patient records.
- Identified new methods to optimize medical records management.
- Tracked and monitored requests for medical records release.
- Input data into computer programs and filing systems.
Education
High School Diploma -
Colton High School
Colton, CASkills
- Medical records management
- Insurance verification
- Medical office procedures
- Medical records filing
- HIPAA expert
- Records request handling
- Records organization
- Telephone etiquette
- Release of information
- Medical information release
- Medical records storage
- Patient confidentiality
- Medical record security
- Health information systems
- EMR / EHR
- Client interactions
- Medical records analysis
- HIPAA compliance
- Healthcare data management
- Document scanning
- Information verification
- Medical records maintenance
- Records pulling
- Medical records retrieval
- Electronic health records management
- Processing of subpoenas
- Positive interactions
- Records filing
- HIPAA regulations
- Customer service
- Records management
- Medical terminology understanding
- File organization
- Client relations
- Written and verbal communication
- Data entry
- Information retrieval
- Health information management
- Medical record safeguarding
- Patient inquiries
- Release of information paperwork
- Electronic medical records handling
- Work well independently
- Clerical functions
- Interpersonal communication
Timeline
Medical Records Specialist
Cucamonga Valley Medical Group
02.2013 - 01.2026
High School Diploma -
Colton High School