Summary
Work History
Education
Skills
Timeline
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Imani Pope

Williamstown,NJ

Summary

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Work History

Sales Associate

Bath and Body Works
Turnersville, NJ
08.2021 - Current
  • Stock and replenish merchandise according to store merchandising layout
  • Welcome customers into store and help them locate items
  • Resolve all customer complaints in professional manner while prioritizing customer satisfaction
  • Help customers with questions, problems and complaints in person and via telephone
  • Organize racks and shelves to maintain visual appeal of store
  • Handle all sales transactions utilizing assigned cash registers
  • Solved customer challenges by offering relevant products and services
  • Increased sales by offering advice on purchases and promoting additional products
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

Sales Associate

Royal Bargains
Blackwood, NJ
12.2019 - 07.2020
  • Fully cross-trained to assist with cash register operations, customer service and sock replenishment
  • Handled all sales transactions while operating assigned cash registers
  • Maintained pleasant, friendly and cooperative attitude with customers, co-workers, and supervisors
  • Possessed strong verbal communication skills to allow for proper interaction with customers and co-workers
  • Prepared merchandise for sales floor by pricing or tagging

Ride Operator

Diggerland USA
West Berlin, NJ
06.2019 - 09.2019
  • Filled out pre-opening inspection checklist for assigned ride
  • Ensured that all ride communication functions operated properly
  • Communicated with guests when ride was not in motion
  • Prioritized and performed variety of concurrent tasks with minimal direction
  • Maintained upbeat and engaged disposition and greeted guests with smile
  • Provided exceptional customer service to all guests by answering questions regarding facility, assisted guests in making purchases, and responded to guest needs
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition
  • Cleaned rides and attractions to reduce spread of germs and bacteria
  • Operated rides and attractions according to written guidelines to reduce injuries

Education

Bachelor of Arts - Psychology

Rowan University
Glassboro, NJ
05.2024

High School Diploma -

Williamstown High School
Williamstown, NJ
06.2020

Skills

  • Professional demeanor
  • Multi-tasking strength
  • Task Prioritization
  • Problem Solving
  • Verbal and Written Communication
  • Customer Service-Oriented
  • Reliable and Responsible
  • Analytical Thinking
  • Cash Handling
  • Pleasant and Personable

Timeline

Sales Associate

Bath and Body Works
08.2021 - Current

Sales Associate

Royal Bargains
12.2019 - 07.2020

Ride Operator

Diggerland USA
06.2019 - 09.2019

Bachelor of Arts - Psychology

Rowan University

High School Diploma -

Williamstown High School

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Imani Pope