Adam Berner

Created interactive sports card breaks business.

Actively promote and grow business.

Organize break matrix to sort teams.

Livestream the product breaks.

Maintain and managed inventory.

Pack and ship product.

Maintain customer loyalty program.

• Collaborated with team members to help expand marketing channels.
• Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.
• Supported marketing executives with [Type] tasks, consistently taking initiative to increase productivity and knowledge.
• Shadowed professionals in different situations to increase marketing knowledge.
• Proofread marketing collateral ahead of printing to eliminate errors.
• Reported daily work to Senior Manager, identifying areas for improvement and collaborating to increase knowledge and rectify problems.

• Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
• Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
• Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
• Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Noted special patron requests and followed up with kitchen to confirm delivery.
• Checked identification for minimum age for sale of alcoholic beverages.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Used slow periods to restock supplies, ice, trays and delivery bags.