Hi, I’m
Kayla Leonard
Monroe,NC
Summary
Committed and hardworking Retail Merchandise Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
years of professional experience
4
years of post-secondary education
Work History
T.J MaxxMonroe, NC
Merchandise Associate
10.2021 - Current
Job overview
- Answered customer questions regarding store merchandise, department information and pricing
- Created attractive displays to promote items
- Greeted customers and directed to requested products.
- Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
- Rang up customer purchases and carefully counted back currency and bills.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Performed cash, card and check transactions to complete customer purchases.
McBride & AssociatesMonroe, NC
Part Time Intern
06.2019 - Current
Job overview
- Fulfilling needs for the manager
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized files, spreadsheets and reports.
- Delivered clerical support by handling range of routine and special requirements.
Johnston Creek Apartment HomesCharlotte, NC
Part-time Intern
06.2017 - 10.2021
Job overview
- Filing and copying papers
- Fulfilling needs for the manager
- Posting correspondents
- Sorted and organized files, spreadsheets and reports.
- Delivered clerical support by handling range of routine and special requirements.
Education
Central Piedmont Community CollegeCharlotte, NC
08.2021 - Current
Butler High SchoolMatthews,NC
High School Diploma
08.2017 - 06.2021
Skills
Customer assistance
Timeline
Merchandise Associate
T.J Maxx
10.2021 - Current
Central Piedmont Community College
08.2021 - Current
Part Time Intern
McBride & Associates
06.2019 - Current
Butler High School
High School Diploma
08.2017 - 06.2021
Part-time Intern
Johnston Creek Apartment Homes
06.2017 - 10.2021
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