I have dedicated my personal and professional experiences to directly enhance my skills in helping those in need. Whether physically, financially, or socially, by engaging with various populations in different settings, I have gained a solid foundation in patient advocacy, medical insurance and finance, as well as alternate means of communication for those with and without disabilities.
Work History
Financial Counselor
Change Healthcare
Murrells Inl, Sou
04/15/23 - Current
Analyzed Emergency Room patient accounts to determine patient financial obligation or needs at time of service.
Created insurance responsibility breakdowns for patient education.
Screened for medicaid, charity, and disability and completed application with patient.
Collected past due and current bills and helped patients navigate the next best steps in finding medical expense coverage or repayment.
Administrative Assistant
ASK Nutrition
Myrtle Beach, SC
12/25/22 - Current
Managed office supplies inventory and placed orders when necessary.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Navigated employee scheduling and concerns.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by owner.
Assisted with marketing, public relations, and online search engine presence.
Patient Service Representative
UCI Medical Affiliates Inc.
Conway, SC
11/15/22 - 04/12/23
Greeted patients upon arrival and initially triaged by visually and verbally assessing their condition.
Updated patient information in the system, verified their reason for visit to determine the proper payer for the service.
Analyzed insurance response to let the patient know their financial responsibility and educated patients on past due bills.
Answered phones, emails, patient complaints, and urgent medical records mail faxes.
Verified bank deposits, checked/ opened/ closed cash draws, balanced registers.
Disease Intervention Specialist
CDC Foundation
Pawleys Island, SC
01/01/22 - 06/01/22
Collaborated with local, state and federal partners to ensure effective disease intervention efforts.
Maintained accurate records of all cases reported and investigated and reported them to the appropriate locations.
Analyzed case information to determine appropriate interventions based on established guidelines.
Planned and established health and wellness initiatives for under privileged children in the local community who's family has been effected by health, financial, or economic factors.
Project coordination, networking with local and national businesses for donations, and grant writing.
Montessori Teacher
Elevate
Daniels Island, SC
09/01/21 - 12/01/21
Provided instruction in language, mathematics, science, art, music, geography and other areas according to Montessori philosophy.
Monitored students' behavior during the day to ensuring safety of all students by implementing kind and calm conflict resolution techniques.
Maintained a clean classroom environment ensuring toys are sanitized regularly.
Organized indoor and outdoor playtime activities to promote physical and mental development of children.
Direct Support Professional
Greystone Programs
Hyde Park, NY
06/09/19 - 01/15/20
Facilitated social interactions between individuals and their peers in the community.
Worked alongside speech, behavioral, and occupational therapists to achieve goals to increase quality of life.
Assisted individuals with daily living activities such as bathing, dressing, grooming, and meals.
Special Education Assistant
Pelham Memorial High School
Pelham, NY
09/01/14 - 06/14/18
Assisted in the development and implementation of individualized education plans for students with special needs.
Encouraged independence among special education learners by teaching self-help skills such as personal hygiene or communication techniques.
Provided one-on-one support to students to help them reach their educational goals.
Facilitated social interactions between special needs children and their peers.
Education
High School Diploma -
Pelham Memorial High School
Pelham, NY
06-2018
Some College (No Degree) - Psychology
Dutchess Community College
Poughkeepsie, NY
Some College (No Degree) - Psychology
SUNY Oneonta
Oneonta, NY
Skills
Financial Counseling
Insurance Verification
Patient Counseling
Crisis Management
Social Skills Development
Coordinating Care
Community Resource Referral
Curriculum design knowledge
Public Speaking
Web Content Creation
Applications and Computer Skills
Epic
Meditech
Cerner
Docutap
Adobe
Microsoft (Excel, Powerpoinr, Word, Outlook, and Office)