Aaliyah Andrade

Coordinated leadership for team of 30+ employees across Allegiant Stadium, T-Mobile Arena, and Las Vegas Ballpark to maintain consistent coverage across venues.

Day to day operations include: staffing and stocking concessions stands, overseeing all operations, customer service in a fast pace environment.

I am proficient in Excel, Microsoft word, Toast, Oracle POS, Micros POS.

I excel at meeting deadlines and work in a timely fashion. I love leading a team and making a fun and comfortable work setting for all of my employees.

• Oversaw entire kitchen staffing and daily readiness of line cooks, prep cooks, and dishwashers for approximately 2 years.
• Completed scheduling, food ordering, and inventory handling to support smooth back-of-house operations. Delivered consistent work in a fast-paced environment while maintaining approachable, friendly service. Created ready-to-work kitchen conditions by keeping the space cleaned, stocked, and prepared while covering prep, serving, hosting, expo, and cooking responsibilities.
• Supported Super Bowl catering by producing food items and placing catering food orders in February.
• Coordinated meal prep and fully prepped feast assembly for approximately 100 Thanksgiving and Christmas family orders.

• Led line coverage as shift lead in a high-stress, fast-paced environment, overseeing service readiness, ensuring food quality standards, and handling line prep during shift hours.

• Handled customer interactions, maintained Performed cleaning tasks to maintain store appearance. Restocked shelves to ensure product availability. register, scheduled deposits, and completed required paperwork.
• Customer service questions resolved through responsive support. New employees prepared for onboarding through training and guidance.

• Managed cold and hot food workflows, planned prep activities weeks ahead, and ensured complete preparation was cooked correctly and on schedule.

• Customer service, cashier , food handling

• Accurate cashier work supports smooth checkout service. Timely online order packing supports prompt fulfillment. Stocked displays and clean work areas help maintain organized store operations.
• Delivered personalized customer service while recommending merchandise aligned with style preferences and store promotions.
• Operated POS system accurately for transactions, returns, exchanges, and cash handling.
• Maintained visual merchandising standards through floor recovery, signage updates, and product placement.

• Assisted customers with questions and service needs. Supported cleaning tasks to maintain neat work areas. Replenished stock to keep shelves organized and ready. Handled food safely while following basic sanitation practices. Processed cashier transactions accurately and efficiently.